Golden Palace Hotel Lombok has an outdoor swimming pool, fitness centre, a garden and terrace in Mataram. 29 km from Bangsal Harbour and 10 km from Narmada Park, the property offers a restaurant and a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. Rooms are fitted with a TV, and some rooms at the hotel have a mountain view. The rooms will provide guests with a fridge. Guests can make use of the business centre or relax in the snack bar. Teluk Kodek Harbour is 31 km from Golden Palace Hotel Lombok, while Jeruk Manis Waterfall is 43 km from the property. Lombok International Airport is 28 km away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 21 reviews from the past 12 months.
Guests enjoyed the Golden Palace Hotel Lombok's <b>breakfast</b> variety and <b>helpful staff</b>. The <b>location</b> is convenient, and rooms are clean and spacious. Guests appreciated the comfort and <b>value for money</b>. However, some noted <b>breakfast</b> pricing and gym hours could be improved.
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Categories:

Staff
8.8
Facilities
8.7
Cleanliness
9.0
Comfort
8.9
Value for money
8.9
Location
8.7
Free WiFi
8.3
High score for Mataram
Select topics to read reviews:

Guests who stayed here loved

  • Charlotte
    Norway Norway
    Clean room, helpful and kind staff. Also perfect breakfast!(lots of variation and vegetarian options) Good security, felt very safe during my stay. Both gym and laundry service was 10/10.
  • Izzan
    Indonesia Indonesia
    - Spacious and neat room. - Friendly and accommodating staff. - Good location.
  • Reimo
    Estonia Estonia
    Rooftop, breakfast, bed, karaoke, location in city center, helpfull and kind staff.
  • Cindy
    South Africa South Africa
    Comfortable bed, clean room, good ac and excellent helpful staff. Great room service. Near to malls and a mart.
  • Yuli
    Indonesia Indonesia
    Everything! The staff were very friendly and attentive. The room was clean, breakfast offered many options and was delicious.
  • Pawlus0804
    Poland Poland
    Amazing and helpful staff, high standards of the room, great breakfast and very good location. I'd totally recommend it for everybody.
  • Ade
    Indonesia Indonesia
    Breakfast standar menu,not special or spesification gili
  • Logan
    Indonesia Indonesia
    Breakfast caters for a multitude of cultures. Pool is lovely.
  • Joan
    France France
    - la taille de la chambre - l'insonorisation de la chambre - le petit déjeuner - le confort
  • Armien
    Indonesia Indonesia
    Large room, large bathroom, good breakfast, good location

Hotel surroundings

Facilities of Golden Palace Hotel Lombok
Great facilities! Review score, 8.7

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Towels

View

  • City view

Outdoors

  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Refrigerator

Activities

  • Karaoke
    Additional charge

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Snack bar
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Valet parking

Reception services

  • Concierge service
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Wellness

  • Fitness
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • English
  • Indonesian

House rules
Golden Palace Hotel Lombok takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

12+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroCash

The fine print
Need-to-know information for guests at this property

Please note that guests are required to present the same credit card used for booking upon check-in and payment at the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.