Get the celebrity treatment with world-class service at Grand Swiss-Belhotel Darmo

Situated 3.2 km from Sharp Bamboo Monument, Grand Swiss-Belhotel Darmo offers 5-star accommodation in Surabaya and has a fitness centre, a restaurant and a bar. Boasting massage services, the hotel is close to several noted attractions, around less than 1 km from House of Sampoerna, a 14-minute walk from Mpu Tantular Museum and 1.6 km from Surabaya Zoo. The hotel features an indoor pool and room service and free WiFi. The rooms in the hotel are fitted with a kettle. Rooms include a flat-screen TV, and some rooms at Grand Swiss-Belhotel Darmo have a city view. A buffet, continental or American breakfast is available each morning at the property. Speaking English and Indonesian, staff are willing to help at any time of the day at the reception. Submarine Monument is 3.4 km from the accommodation, while Gubeng Train Station is 3.9 km from the property. Juanda International Airport is 14 km away.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Swiss-Belhotel
Hotel chain/brand
Grand Swiss-Belhotel

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Continental, Halal, Asian, American, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
9.1
Location
8.7
Free WiFi
8.9
High score for Surabaya

Select topics to read reviews:

Guests who stayed here loved

  • Marvin
    Malaysia Malaysia
    The hotel met my needs as a business traveller in terms of comfort and quietness.
  • Emilia
    Belgium Belgium
    It was very nice hotel and room, stuff is extremely kind and helpful - thank you so much for your hospitality! Breakfast selection and dinner buffet are excellent. You have wide choice of different dishes not only from Asian but also European...
  • Tika
    Indonesia Indonesia
    Start digitize, good beginning by replaced phone desk in room with mobile ph but suggest also put in room dining menu on it rather than on TV. Anyway, so far really helpful information on TV 😊
  • Sara
    Slovenia Slovenia
    Everything was perfect. Amazing view, comfortable bed, perfect breakfast.
  • Awadh
    United Arab Emirates United Arab Emirates
    Staff very helpful. Varietis of breakfast. Good showers.
  • Dev
    Malaysia Malaysia
    the hotel facilities 5 star Food 5star rate And their staff awesome.. Friendly and satisfied to stay here
  • Nathalie
    Belgium Belgium
    Very friendly people, very clean, definitely coming back next time
  • Lita
    Indonesia Indonesia
    I was here for 3 days conference, hotel is great,location is 30 minutes from the airport makes it an ideal to catch my flight back on time, breakfast is ok ,room is clean, staff is helpfull.
  • Jay
    Malaysia Malaysia
    The services from the staff were great. All staff are friendly, greet when met and always smiling. The special menu for the breakfast for long stay was excellent. The room was good, there was issue with aircond that was fixed within 30min. Using...
  • Celeste
    Malaysia Malaysia
    The bed is super big. I didn't expect that there would be food at 11 o'clock. The stay was very comfortable. The staff was very good and patient.

Hotel surroundings

Restaurants
1 restaurant on site

  • Grand Kitchen
    • Cuisine
      Indonesian • Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Halal

Facilities of Grand Swiss-Belhotel Darmo
Great facilities! Review score, 8.9

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Room service
  • Restaurant
  • Bar

Kitchen

  • Electric kettle

Media & Technology

  • Flat-screen TV

Food & Drink

  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in public areas and is free of charge.

Parking
No parking available.

Reception services

  • Concierge service
  • ATM/cash machine on site
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security

General

  • Air conditioning
  • Carpeted
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year

Wellness

  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa facilities
  • Massage
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Indonesian

House rules
Grand Swiss-Belhotel Darmo takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 600,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 600,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Swiss-Belhotel Darmo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.