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Reliable info:
Guests say the description and photos for this property are very accurate.

Enjoy free WiFi, complimentary breakfast buffets and a host of comforts at this elegant 4-star hotel and residence set in the historic centre of Lucca. Situated within the walls of historic Lucca, Hotel Ilaria will help you explore this amazing town while ensuring you unique and high-quality services. Discover typical Renaissance streets with free use of Hotel Ilaria’s bicycles. When your day of sightseeing is over, come back to Hotel Ilaria to relax. On the terrace you can savour free snacks and drinks or relax in the hot tub as you admire the view of the rich gardens. Renovated from Villa Buonvisi’s historic stables and a 14th-century church, Hotel Ilaria provides a tranquil atmosphere. Here you can find quiet, spacious and elegantly furnished rooms equipped with modern comforts. Hotel Ilaria is within easy reach of the city’s main attractions and means of transport. You will be just a short walk from the San Micheletto Conference Centre and the frescoed halls of Villa Buonvisi.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Lucca, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Gluten-free, American, Buffet

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 single bed
and
1 large double bed
1 single bed
and
1 extra-large double bed
1 large double bed
1 double bed
1 extra-large double bed
and
1 sofa bed
or
2 single beds
and
1 sofa bed
1 extra-large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 278 reviews from the past 12 months.
Guests loved Hotel Ilaria's excellent <b>location</b> and <b>friendly staff</b>. The <b>breakfast</b> was praised for its variety and quality. <b>Parking</b> was appreciated, though some found it costly. <b>Room comfort</b> received mixed reviews, with some noting small showers. Overall, <b>cleanliness</b> was consistently highlighted.
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Categories:

Staff
9.6
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.8
Location
9.7
Free WiFi
8.2

Select topics to read reviews:

Guests who stayed here loved

  • Alison
    United Kingdom United Kingdom
    The staff were very welcoming and helpful. The room was tastefully decorated and spotlessly clean. The breakfast provided was also very good with cooked and continental options available. The hotel offers guests free tea, coffee, and prosecco in...
  • Anna
    United Kingdom United Kingdom
    Such lovely people running this hotel. I had a very comfortable stay. They go above and beyond and provide a fantastic breakfast and complimentary snacks and drinks when you arrive. I will definitely stay here next time I visit Lucca.
  • Sarah
    United Kingdom United Kingdom
    perfect location within the city walls friendly staff clean and comfortable rooms
  • Débora
    Brazil Brazil
    Free proseco during happy hour was great. Also the hotel bikes were pretty nice to have.
  • Brigitte
    United Kingdom United Kingdom
    We loved absolutely everything about Hotel Ilaria: the location is superb, the staff and facilities are second to none. We will return !
  • Andreica
    Romania Romania
    Friendly staff, renovated rooms, located within the walls, good breakfast, available parking.
  • Lesley
    United Kingdom United Kingdom
    Rooms very clean and comfortable. We had a complementary bottle of wine in our room which was a lovely surprise. A free buffet with drinks was also an excellent bonus and a lovely gesture. Also free bikes so we could explore the town was a great...
  • Nicola
    United Kingdom United Kingdom
    Location was excellent and quiet. Staff were excellent…very helpful and friendly. Breakfast was excellent…good choice and wonderful coffee. Afternoon tea and cakes was perfect! A complimentary glass of Prosecco in the evening was perfect! The...
  • Julia
    United Kingdom United Kingdom
    Lovely hotel just outside the city wall. Staff friendly and attentive - gave recommendations for restaurants and local area. Bikes available and complimentary snacks/ drinks in the afternoon/evening which was an unexpected bonus. Our room was...
  • Jacqueline
    United Kingdom United Kingdom
    Friendly staff and newly refurbished rooms. Quiet location. We enjoyed using the free bikes to cycle on the walls.

Hotel surroundings

Facilities of Hotel Ilaria
Great facilities! Review score, 9

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Room service
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental
  • Live sport events (broadcast)
  • Cooking class
    Additional charge
  • Happy hour
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Temporary art galleries
  • Cycling
  • Hiking
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone

Food & Drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is needed) and costs € 20 per day.

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Wellness

  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Solarium

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Hotel Ilaria takes special requests - add in the next step!

Check-in
From 14:30 to 00:00
Check-out
From 07:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Paying at this property
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The fine print
Need-to-know information for guests at this property

License number: 046017ALB0029, IT046017A1KGZGUYKK