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Get the celebrity treatment with world-class service at Tivoli Palazzo Gaddi Firenze Hotel

Tivoli Palazzo Gaddi Firenze Hotel is housed in the Renaissance Palazzo Gaddi, dating back to 1596 and boasting traditional Florentine Baroque halls. It is 400 metres from Florence Cathedral and its rooftop terrace offers spectacular city views. This elegantly renovated hotel features free WiFi throughout and rooms with frescoed walls and antique furniture. All rooms are air conditioned and offer a satellite TV, minibar and safe. Drinks and snacks are served on the terrace. Tivoli Palazzo Gaddi Firenze Hotel restaurant offers Tuscan and Mediterranean specialities, as well as themed menus. There is also a spacious bar next to the hall. Santa Maria Novella Train Station is a 5-minute walk away. The staff at reception can help you choose and organise tours to the surrounding areas. You can explore the many Medici Villas and their large gardens, tour in the Chianti region or discover small medieval cities such as San Gimignano and Volterra.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Tivoli Hotels
Hotel chain/brand
Tivoli Hotels

Property highlights

Situated in the real heart of Florence, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
or
2 single beds
2 single beds
2 single beds
or
1 double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 221 reviews from the past 12 months.
Guests loved the <b>friendly staff</b> and excellent <b>central location</b> of the accommodation. <b>Breakfast</b> was praised for its variety, though some desired more vegetarian options. <b>Room comfort</b> received mixed reviews, with some finding them spacious and others noting size issues. <b>Cleanliness</b> was consistently appreciated.
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Categories:

Staff
9.5
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.5
Location
9.7
Free WiFi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • Ling
    Malaysia Malaysia
    the beds were amazing! staff were friendly and welcoming which was nice.
  • Lynda
    Australia Australia
    The most beautiful stay during our trip to Italy. Beautiful hotel, room, comfy bed, lovely staff. Wonderful breakfast. Nice quiet location. Walk to everything. Very happy with our stay.
  • John
    United Kingdom United Kingdom
    One of the best hotels I’ve ever stayed in. Excellent location but down a quieter street. The room and staff were great and the roof top bar is the best view you’ll get of Florence.
  • Thomas
    Sweden Sweden
    Excellent location with an amazing view from the rooftop. Staff friendly and service really good.
  • Melissa
    Australia Australia
    What a wonderful experience. The Tivoli Palazzo is an opulent hotel which makes you feel back in time. The staff are accomodating and wonderfully nice. They remember your name and take the time to ensure that you have the best stay you can. The...
  • M
    Mohamed
    United Arab Emirates United Arab Emirates
    The location was perfect and close to everything The breakfast was great The staff were very friendly
  • John
    United Kingdom United Kingdom
    The location was excellent to explore Florence. Michelle Butta the guest relations was excellent. The roof top bar was lovely.
  • Caroline
    United Kingdom United Kingdom
    Great location . Excellent staff . Very comfortable. Clean and luxurious. Wide range of breakfast. Beautiful rooftop bar . Great views .
  • Ruth
    Australia Australia
    Excellent staff who were very professional, helpful and friendly.
  • Veronica
    Ireland Ireland
    Fabulous hotel architecturally and design wise and you cannot beat the location. Staff were fantastic

Hotel surroundings

Restaurants
2 restaurants on site

  • Steak Home: The Taste of Time
    • Cuisine
      Italian • Local
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Feel the Sky
    • Cuisine
      Seafood
    • Open for
      Cocktail hour

Facilities of Tivoli Palazzo Gaddi Firenze Hotel
Great facilities! Review score, 9.2

Most popular facilities

  • Parking
  • Free WiFi
  • Non-smoking rooms
  • 2 restaurants
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not needed) and costs € 30 per day.

  • Electric vehicle charging station

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Tivoli Palazzo Gaddi Firenze Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

When travelling with pets, please note that an extra charge of EUR 40 per night applies(exceptions for guide dogs). Please note that a maximum of 2 pets per room is allowed. Please note that the property can only allow pets with a maximum weight of 25 kilos. All the requests are subject to confirmation by the property.

When booking more than 9 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

This property has identified that it does not require a short-term rental license or registration