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Reliable info:
Guests say the description and photos for this property are very accurate.

Set in Fujikawaguchiko, 6.5 km from Lake Kawaguchi, Auberge Mermaid offers accommodation with a garden, free private parking, a shared lounge and a terrace. Featuring a restaurant, the 2-star hotel has air-conditioned rooms with free WiFi, each with a shared bathroom. The property is non-smoking and is situated 8.8 km from Fuji-Q Highland. All guest rooms in the hotel are fitted with a kettle. The rooms come with a flat-screen TV, and some units at Auberge Mermaid have a city view. At the accommodation all rooms include bed linen and towels. The area is popular for skiing and cycling, and bike hire is available at Auberge Mermaid. Mount Fuji is 30 km from the hotel, while Kawaguchi Asama Shrine is 3.5 km from the property. Matsumoto Airport is 121 km away.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Free private parking available at the hotel

Open-air bath


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Availability

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Room type
Number of guests
 
1 double bed
2 single beds
2 single beds
1 double bed
1 double bed
2 single beds
3 single beds
1 double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.0
Cleanliness
8.5
Comfort
8.3
Value for money
8.0
Location
8.6
Free WiFi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Chun
    Hong Kong Hong Kong
    Good location, unexpected good dinner and breakfast, Janpanese fusion western dinner, very good. If good weather , you can have Fuji with you for breakfast. Very good staffs.
  • Sandra
    Denmark Denmark
    Great location with great views of Mount Fuji. The rooms are large and spacious. The staff was very helpful and friendly. There are bikes available for rental.
  • Donald
    Australia Australia
    The views of Mt Fuji were stunning and the food at the restaurant was exceptional. We also walked around the lake back to Kawaguchiko which was lovely. A wonderful stay, thanks.
  • Huiling
    China China
    Accidentally booked such a great hotel! Very quiet, perfect view of Mount Fuji, comfortable private bathroom, delicious meals, and extremely attentive service. it's ideal for those seeking a peaceful environment.
  • Van
    Australia Australia
    Peaceful location on the far side of Lake Kawaguchi, Coco deserves the world for her kindness and ability to accommodate to foreign visitors(best of luck with your Duolingo!). The private bath that is complementary was wonderfu, as well as the one...
  • Woosuk
    Japan Japan
    후지산을 볼수 있는 조망과 침대가 편안했음 근처에 산책하기 좋은 코스가 있음 욕조도 빌려서 1시간정도 사용할수 있고 저녁식사는 맛있고 분위기가 좋으니 커플이라면 꼭 예약해서 먹어보길 권함
  • Chase
    United States United States
    Enjoyed our time at Mermaid. Staff was extremely helpful. Location is stunning. Quiet and peaceful. A few minute walk down to lake. Can rent bikes. Economic for our budget. Bus stop just a few steps from the doors. Would recommend to other travelers.
  • Zxun
    Taiwan Taiwan
    1. 服務人員態度友善 2. 房間到的時候已經開好暖氣在迎接 3. 住宿餐點非常好,非常喜歡,而且外面就有富士山,晚上也有佈置燈,非常漂亮,而且餐點看得出來用心跟講究,一組餐具對應一道餐點,結束後熱茶,非常有儀式感,吃之前一樣會先幫你開好暖氣 4. 住宿者可以預約私人湯屋,湯屋很大,家庭一起泡都沒問題,很舒適 5. 房間的水壺都已經裝好水,有熱水和冷水,非常貼心 6. 地點很好,停車方便,外面就有富士山,離大石公園很近 7. 整體給人很溫暖很舒服的感覺,非常喜歡,有機會會再來住
  • Z
    Zachary
    United States United States
    This place was the best! Get the dinner and breakfast both were fantastic! Our stay also included a 1 hour private session in onsen like bath. We got a mt fuji view room and the view was great. Just a short walk from the lake.
  • Oleg
    United States United States
    I was surprised with free 1hr visit to their onsen hot spring.

Hotel surroundings

Restaurants
1 restaurant on site

  • Auberge Mermaid
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Romantic

Facilities of Auberge Mermaid
Great facilities! Review score, 8

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Restaurant
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Additional bathroom
  • Bath or shower
  • Slippers
  • Shared toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Electric kettle
  • Refrigerator

Activities

  • Bicycle rental
    Additional charge
  • Cycling
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Dining area

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge

Internet
WiFi is available in some rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage

Services

  • Daily housekeeping
  • Shared lounge/TV area
  • Lockers
  • Vending machine (drinks)
  • Concierge service
  • Luggage storage
  • Meeting/banquet facilities

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security

General

  • Carbon monoxide detector
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Non-smoking rooms

Wellness

  • Open-air bath

Bath/Hot spring

  • Open-air bath

Languages spoken

  • English
  • Japanese
  • Chinese

House rules
Auberge Mermaid takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
Check-out
From 07:00 to 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.