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Reliable info:
Guests say the description and photos for this property are very accurate.

Matsuzakaya Honten offers a hot spring bath and free private parking, and is within 13 km of Hakone-Yumoto Station and 43 km of Shuzen-ji Temple. Among the facilities of this property are a restaurant, a 24-hour front desk and luggage storage space, along with free WiFi throughout the property. Guests can use the public bath and the open-air bath, or enjoy mountain views. All units feature a private bathroom and have air conditioning, a flat-screen TV and a fridge. Units come with a safety deposit box and some rooms also feature garden views. All units will provide guests with a desk and a coffee machine. Guests at the ryokan can enjoy an Asian breakfast. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Kowakudani Station is 5.4 km from Matsuzakaya Honten.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Kitchen
    Refrigerator

  • Accessibility
    Entire unit located on ground floor

  • Wellness
    Massage

  • Parking
    Free parking, Private parking, On-site parking

  • Views
    Mountain view, Garden view


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
and
2 futon beds
2 single beds
2 single beds
2 single beds
2 single beds
and
2 futon beds
2 single beds
and
2 futon beds
2 single beds
and
2 futon beds
2 single beds
and
2 futon beds
2 single beds
and
2 futon beds
2 single beds
and
2 futon beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.7
Cleanliness
9.8
Comfort
9.8
Value for money
9.0
Location
8.9
Free WiFi
9.5
High score for Hakone

Select topics to read reviews:

Guests who stayed here loved

  • Elizabeth
    Hong Kong Hong Kong
    Excellent service. I arrived at the hotel after 7:30pm and the hotel called and saved the dinner for us. Very considerate as there’s no shops or restaurants near the hotel. The staffs were helpful.
  • Caris
    Australia Australia
    Traditional, beautiful, in nature, hot baths are amazing
  • Gemma
    Spain Spain
    Very nice staff, incredible building and rooms with lots of history, delicious food, relaxing onsen. Overall a unique and memorable experience.
  • Monika
    Poland Poland
    It was the highlight of our trip to Japan. We loved everything about this place - very friendly and helpful staff, delicious food, private onsen, beautiful interiors and surrounding nature. I hope we can go back one day!
  • Annie
    Australia Australia
    The staff were absolutely amazing. The dinner and breakfast were big and delicious and really gave us a good introduction to traditional Japan. The room was beautiful and we easily took a bus to and from any tourist locations or the trains....
  • Matthias
    Thailand Thailand
    Beautiful historic ryokan in relaxing location convenient for touring the key attractions. The staff were very helpful and friendly. We loved dinner with the traditional yukata clothes. The kaiseki meals were presented beautifully. Would...
  • Michael
    United Kingdom United Kingdom
    Great ryokan experience. Very well looked after and great facilities. Food is very high class Japanese cuisine which doesnt suit everybody
  • Marianne
    United States United States
    This was a magical stay from start to finish—from the beautifully appointed rooms to the delicious meals to the restorative onsen and serene scenery. The staff ensures that every moment of your stay is perfect. Highly recommend their additional...
  • Wafiy
    Brunei Darussalam Brunei Darussalam
    Secular location, away from the noises in town of vehicles passing by. The pavilions are very private. The staff are very professional, polite and friendly. The guiding staff can speak good English and put their best efforts in doing so. The check...
  • Viacheslav
    Russia Russia
    It’s a fantastic beautiful place with excellent staff. The onsen is great. The dinner and breakfast were absolutely amazing. Rooms are spacious. I would definitely recommend this place.

Property surroundings

Restaurants
1 restaurant on site

  • レストラン #1
    • Cuisine
      Japanese
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Dairy-free

Facilities of Matsuzakaya Honten
Great facilities! Review score, 9.7

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free WiFi
  • Restaurant
  • 24-hour front desk

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet

View

  • Mountain view

Outdoors

  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Tatami (traditional Japanese flooring)
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Services

    • Daily housekeeping
    • Shared lounge/TV area
    • Luggage storage
    • 24-hour front desk

    Reception services

    • Invoice provided

    Entertainment and family services

    • Board games/puzzles

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • Smoke alarms
    • Security alarm
    • Key access
    • Safety deposit box

    General

    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Heating
    • Non-smoking rooms

    Wellness

    • Foot massage
    • Neck massage
    • Back massage
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
      Additional charge

    Languages spoken

    • English
    • Japanese
    • Chinese

    House rules
    Matsuzakaya Honten takes special requests - add in the next step!

    Check-in
    From 15:00 to 19:00
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 3 rooms, different policies and additional supplements may apply.
    Paying at this property
    American ExpressVisaMastercardDiners ClubJCBCash
    Smoking
    Smoking is not allowed.

    The fine print
    Need-to-know information for guests at this property

    When booking 3 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

    Please inform the property at least 1 day prior to arrival if you have any food allergies.

    Guests must check in by 19:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

    An accommodation tax per person per night is not included in the price and needs to be paid at the property.