Boasting chargeable natural hot spring baths, Kobe Bay Sheraton Hotel and Towers is a 3-minute walk from the Island Center Station and 9 km from the Rokko Cable Shita (cable car) Station. It features 5 dining options, a spa and all-year indoor pool. Air-conditioned guest rooms are fitted with a fridge, a work desk and a flat-screen TV. The en suite bathroom comes with toiletries and a bathtub. The hotel has a tennis court and a fitness centre. Guests can enjoy a massage or unwind in the sauna room. Bicycle rental is available for those who wish to explore the area. Garden Cafe offers a variety of buffet dishes. Japanese dishes can be enjoyed at Matsukaze Restaurant. Drinks and light snacks can be found at Sky 21 Lounge Bar. Hotel Kobe Bay Sheraton is a 25-minute drive from Kobe Port Tower and Nankin-Machi. It is a 45-minute drive from Kobe Airport.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

  • Kitchen
    Refrigerator

  • Accessibility
    Lift, Facilities for disabled guests

  • Wellness
    Spa and wellness centre, Hot tub/Jacuzzi, Massage, Sauna

  • Parking
    Free parking, Private parking, On-site parking, Electric charging

  • Swimming pool
    Private, Indoor swimming pool, Heated swimming pool

  • Views
    City view, Sea view


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
1 large double bed
1 large double bed
1 large double bed
2 single beds
and
3 futon beds
2 single beds
or
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
and
4 futon beds
4 futon beds
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
1 single bed
1 large double bed
2 single beds
and
1 sofa bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.7
Cleanliness
9.0
Comfort
8.9
Value for money
8.1
Location
8.0
Free WiFi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Ck
    Singapore Singapore
    - onsen was good because it's a paid onsen for day customers, hence the facilities were top-notch. - cleaning was done constantly at the onsen. I could even see the cleaner cleaning while bathing - the hotel was located just a stone's throw from...
  • Ronald
    Netherlands Netherlands
    Wonderful accommodation. We booked a room that offers you Sheraton Club facilities.. It gives you acces to the club and a great view on kobe and free drinks and snacks. Although the hotel is not in the centre of the city, public transport brings...
  • Simona
    Lithuania Lithuania
    We loved everything, the room, the hotel facilities, the breakfast, everything was great :)
  • Maria
    Denmark Denmark
    The room was big and bed was comfortable. The onsen was so relaxing. The access to club lounge was great. Afternoon drinks with snacks overlooking central Kobe in club lounge.
  • Jingru
    China China
    Amazing facility and friendly staffs! The outdoor hot spring is definitely a plus!
  • 吳阿燦
    Taiwan Taiwan
    地點算是很不錯的,六甲線島中央站的旁邊走路輕鬆進出,便利商店也在飯店內商圈範圍,飯店內商圈有餐廳,有按摩店,算得上機能完整,沒有想像中那麽偏僻。自助早餐品項也很豐富,溫泉蛋好吃的不得了!夏天如果分配到室外的桌子肯定更有渡假FU。
  • 里恵
    Japan Japan
    大浴場を利用できたこと。 駐車場が多くあったこと ホテルのそばに飲食店もスーパーもあり困ることがなかった。 ベットもふかふかでぐっすり眠れた
  • Thomas
    United States United States
    I have stayed at this hotel many times on business trips 25 years ago. I was expecting the building and rooms to feel old and worn but I was pleasantly surprised to find a vibrant, busy and updated property giving great service and superb value....
  • Kawata
    Japan Japan
    スタッフの対応も気持ちのいい接客で嬉しかったです。特にディナーで使わせて頂いた中華料理のお店、スタッフの気の利いた接客や誕生日旅行に、さり気ない心遣いに感激しました。料理も大満足でした。 朝食のバイキングも噂通りの美味しさで満足しました。 温泉好きな私達には、また来たいと思わせてもらえる温泉でした。ありがとうございました。
  • Cschellhas
    Germany Germany
    Wunderschönes Hotel, schöne Aussicht. Sehr gut ausgestattete Zimmer und ein kompetentes freundliches Personal.

Hotel surroundings

Restaurants
5 restaurants on site

  • ダイニング Kobe Grill
    • Cuisine
      French • European • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Garden Cafe
    • Cuisine
      Japanese • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 日本料理 松風
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 中国料理 翠亨園
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 鉄板焼 神戸グリル
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Kobe Bay Sheraton Hotel & Towers
Great facilities! Review score, 8.7

Most popular facilities

  • Indoor swimming pool
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Airport shuttle
  • 5 restaurants
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Outdoors

  • BBQ facilities
    Additional charge
  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Tennis equipment
    Additional charge
  • Darts
    Additional charge
  • Tennis court
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Electric vehicle charging station

Reception services

  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Entertainment and family services

  • Indoor play area

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproofing
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Additional charge

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna

Languages spoken

  • English
  • Japanese

House rules
Kobe Bay Sheraton Hotel & Towers takes special requests - add in the next step!

Check-in
From 15:00
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBOther Cash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests.

Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information.

When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).