Experience world-class service at Sui Suwako

Set within 7.6 km of Canora Hall and 33 km of The Japan Ukiyo-e Museum in Suwa, Sui Suwako offers accommodation with seating area. There is an in-house restaurant, plus free private parking and free WiFi are available. Guests can use the hot spring bath and the open-air bath, or enjoy lake views. The ryokan will provide guests with air-conditioned units with a tatami, a coffee machine, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At the ryokan, all units are allergy-free. At the ryokan, the units include bed linen and towels. An Asian breakfast is available every morning at the ryokan. A bar can be found on-site. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Matsumoto Station is 35 km from Sui Suwako, while Takato Joshi Park is 35 km from the property. Matsumoto Airport is 28 km away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Asian

FREE private parking!

Open-air bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
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Guest reviews

Categories:

Staff
9.8
Facilities
9.6
Cleanliness
9.8
Comfort
9.7
Value for money
8.8
Location
9.3
Free WiFi
10
High score for Suwa

Select topics to read reviews:

Guests who stayed here loved

  • Helena
    United Kingdom United Kingdom
    Calm tranquil setting, friendly and helpful staff, the highlight of our trip to Japan
  • Alex
    Singapore Singapore
    Clean, spacious, hot tubs in room, good food, excellent personalized service.
  • Anita
    Japan Japan
    The location, facilities, size of the rooms, and cleanliness are all great, but two things stood out the most: the courteousness of the staff and the excellent food. We had dinner and breakfast included in our booking and the food was amazing! It...
  • Dean
    Australia Australia
    Everything about our stay here was fantastic. The rooms were spacious, clean and the balcony hot tub was very nice. The food was amazing, both for breakfast and dinner. The staff were welcoming and very friendly and attentive. We would definitely...
  • Ömer
    Germany Germany
    Excellent first class personal. The service in Japan's hospitality has been always top notch for me but sui suwako topped this by a mile. We had an elder woman, I regret not asking for her name, she served us so tremendously during our stay. Her...
  • Andrew
    United States United States
    Meals were amazing Onsen was great (wish I could have gotten in early enough to see the sunset) Tub in room was amazing Sake tasting was fun
  • D
    Da
    United States United States
    Everyone was super friendly The hotel was excellent, clean and looks even nicer than in the photos. The food was great and served in a fine dining manner. The service was outstanding.
  • Rick
    China China
    日式温泉酒店的服务没得说,从拎包入住开始就是一对一的服务。 这里一共8间客房,据说每年8月15日花火大会的时候房价暴增,明年和后年的已经预订出去了。 既可以享用屋里的私汤,也可以去屋顶的露天风吕看湖景。 一早一晚两顿饭,种类丰富口味也还不错,肯定是吃撑了。
  • Hans
    Netherlands Netherlands
    Ryokan (Japanse) stijl. Uitstekende maaltijden (ontbijt, diner). Mooi uitzicht over Suwa Lake
  • Tomer
    Israel Israel
    Rooms are amazing Staff are professional and nice

Managed by 合資会社親湯温泉

Company review score: 9.8Based on 52 reviews from 1 property
1 managed property

Property information

The "Suwa-no-Yuyado Suwako" is a small 8-room hot spring inn located on the shores of Lake Suwa. All rooms have an open-air Japanese cypress bath overlooking Lake Suwa. Furniture by Hida master craftsman Kashiwa Woodworks is used in all rooms and in the sunken hearth tea room. Please enjoy the delicious cuisine served in the private room ryotei, prepared with carefully selected seasonal ingredients and seasonings from Suwa, Shinshu. In support of the SDGs (Sustainable Development Goals), we are committed to eco-sustainable activities to maintain a rich natural environment. By staying at our hotel, you will offset about 15 kg of CO2 emitted during your stay. As a bonus, you will receive an "Offset STAY Certificate" and we will offer one free drink during dinner.

Neighbourhood information

Matsumoto Castle - About 1 hour by car, Zenkoji Temple - About 2 hours by car, Snow Monkey Park - About 2 hours by car, Hida Takayama - About 2 hours and a half by car, Fuji - About 3 hours by car

Languages spoken

English,Japanese,Korean

Property surroundings

Restaurants
1 restaurant on site

  • 完全個室の和室料亭
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambiance
      Traditional

Facilities of Sui Suwako
Great facilities! Review score, 9.6

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Shared toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Alarm clock

View

  • Lake view

Outdoors

  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Clothes rack

Living Area

  • Sofa
  • Seating Area

Media & Technology

  • Blu-ray player
  • Flat-screen TV
  • TV

Food & Drink

  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible at a location nearby (reservation is not needed).

  • Valet parking

Services

  • Shared lounge/TV area
  • Luggage storage

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Non-smoking rooms

Wellness

  • Open-air bath
  • Hot spring bath

Bath/Hot spring

  • Open-air bath

Languages spoken

  • English
  • Japanese
  • Korean

House rules
Sui Suwako takes special requests - add in the next step!

Check-in
From 15:00 to 17:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

Please inform Sui Suwako in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property will not accommodate hen, stag or similar parties.

This property is located in a residential area and guests are asked to refrain from excessive noise.

When booking half board, please note that drinks are not included.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.