Get the celebrity treatment with world-class service at The Tokyo Station Hotel

Re-opened in 2012 after thorough renovations, the Tokyo Station Hotel is registered as an Important Cultural Property and boasts gorgeous rooms in a classical European style. It features a French restaurant and stylish bars, and free WiFi is offered throughout. Its entrance is right next to the Marunouchi South Exit of Tokyo Station. Rooms at The Tokyo Station Hotel offer a delicious mix of plush decor and comfortable modern amenities, including an LCD TV, a minibar and an electric kettle.The en suite bathroom features a bath and shower. Free toiletries, bathrobes, slippers and a hairdryer are provided. Just a 10-minute walk to the Ginza area and the Tokyo International Forum, the hotel is a 20-minute walk from the Imperial Palace. The Akihabara and Tsukiji areas are about a 10-minute drive away. Haneda International Airport is 30-minutes away via monorail, while Narita International Airport is a 60-minute ride away on the express train. You can enjoy a workout at the fitness centre or relax at the on-site spa. Additional services include a 24-hour front desk, luggage storage, currency exchange and laundry services. Room service is also available. Guests can enjoy sushi, Japanese and Chinese cuisine at the restaurants on site. The property boasts a sumptuous Japanese and European style buffet breakfast with approximately 100 items. Organic juice, freshly baked bread, muesli and yogurt are served, complimented with a selection of fresh fruits. Egg dishes and a variety of meat are offered as well as a Japanese-style breakfast, consisting of rice, miso soup, grilled fish, rolled omelets and other side dishes.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JR-EAST HOTELS
Hotel chain/brand

Property highlights

Situated in the real heart of Tokyo, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
8.3
Location
9.5
Free WiFi
9.0
High score for Tokyo
Select topics to read reviews:

Guests who stayed here loved

  • Charlotte
    Australia Australia
    Wow - there are no faults to this hotel. Seamless service, from check in to check out, impeccably clean and comfortable rooms. In room dining was luxurious and the breakfast buffet is unbeatable. The staff - particularly Ms Megumi Mizuochi...
  • Charlotte
    Australia Australia
    Fabulous breakfast and experience. Hotel staff very helpful, great English language skills and seamless service for check in, check out and luggage delivery.
  • Sharon
    United Kingdom United Kingdom
    Superb location. Excellent room. Beautiful bars. Fantastic food (Italian)
  • Charlotte
    Australia Australia
    Everything was fabulous. 10/10 quality service, friendly staff and value for money.
  • Sheryl
    Singapore Singapore
    The hotel is so beautiful and our room was so spacious. The location is very convenient as well. Staff were very friendly and accommodating. Breakfast and Room service were excellent.
  • Carolyn
    Australia Australia
    The Tokyo Railway Hotel !! SO exceptional that impossible to describe . Proximity of the Imperial Palace meant I could walk the entire moat . It’s been described by runners as one of the best experiences . Delighted in photographing evening...
  • Franciskus
    Australia Australia
    Clean convenient location Fantastic service from staff particularly Ms Mori and Nagi Breakfast in The Atrium is one f the best we had Beds were comfortable Rooms well maintained
  • Shks1303
    Australia Australia
    The location is exceptional for travellers using train service s- no hotel could be closer to Tokyo Station - despite that we never heard a sound from it. The maisonettes are lovely and provide some valued extra space. The discreet private...
  • Miriam
    Switzerland Switzerland
    perfect location, very luxurious (big rooms, great amenities), quiet and central, the perfect base for Tokyo and as a start for trips in Japan
  • Shks1303
    Australia Australia
    This is such a special experience. The location is outstanding and beats anything else in Tokyo for its grandeur and sense of place. The maisonette room is a luxury worth every yen.

Hotel surroundings

Restaurants
7 restaurants on site

  • ブラン ルージュ
    • Cuisine
      French
    • Open for
      Lunch • Dinner
  • すし青柳
    • Cuisine
      Sushi
    • Open for
      Lunch • Dinner
  • エノテカノリーオ
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
  • 焼鳥 瀬尾
    • Cuisine
      Japanese
    • Open for
      Dinner
  • 丸の内一丁目 しち十二候
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
  • カントニーズ 燕
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
  • アトリウム
    • Cuisine
      Japanese • European
    • Open for
      Breakfast

Facilities of The Tokyo Station Hotel
Great facilities! Review score, 9.5

Most popular facilities

  • Non-smoking rooms
  • Free WiFi
  • Private parking
  • Fitness centre
  • Spa and wellness centre
  • 7 restaurants
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Kitchen

  • Electric kettle

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs ¥2,100 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Wellness

  • Fitness
  • Full body massage
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • Japanese

House rules
The Tokyo Station Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash

The fine print
Need-to-know information for guests at this property

The hotel's entrance is right next to the Marunouchi South Exit of Tokyo Station. From the Shinkansen (bullet train)'s exit or the Narita Express platform, please follow the sign for the Marunouchi South Exit.

Due to the large number of guests arriving between 15:00 and 17:00, please be advised that it may take time to check in. Luggage storage is available both before and after check-in.

Please note additional breakfast charges are applied to children 4 years and older when booking with a breakfast-inclusive rate. Children 3 years and under are served a complimentary breakfast. Please specify how many children will be staying and their respective ages in the special request box.

Based on the guidance of the relevant government agencies, we will be inspecting the electrical equipment in the building on the following dates and times.

[Inspection date and power outage time]

Friday, January 24, 2025, 1:00-4:00 AM, approximately 3 hours

*This applies to guests staying on Thursday, January 23.

Wednesday, February 12, 2025, 1:00-4:00 AM, approximately 3 hours

*This applies to guests staying on Tuesday, February 11.

The power outage time may vary. Please be forewarned.

[Applicable]

・Air conditioning (all buildings)

・Ice maker, smoking area

・Some elevators

・Parking lot

(Please contact the front desk in advance if you are leaving the parking lot),

・Bathroom

(Hot water cannot be used from 1:00 AM to 4:00 AM)

*Please unplug the power from the outlet beforehand as it may affect computers and other electronic devices.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Tokyo Station Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.