Situated in Mombasa, 500 metres from Mombasa Train Station, Sheratton Regency Hotel features accommodation with an outdoor swimming pool, free private parking and a restaurant. Among the facilities at this property are a 24-hour front desk and a business centre, along with free WiFi throughout the property. The accommodation provides a shared kitchen, room service and currency exchange for guests. At the hotel, the rooms come with a desk. Complete with a private bathroom fitted with a shower and free toiletries, all rooms at Sheratton Regency Hotel have a flat-screen TV and air conditioning, and selected rooms also feature a balcony. Guest rooms have a wardrobe. The accommodation offers a sun terrace. Popular points of interest near Sheratton Regency Hotel include Uhuru Garden Mombasa, Tusks Monument and Burhani Gardens. Moi International Airport is 11 km from the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 double bed
2 single beds
1 double bed
Bedroom
1 double bed
Living room
1 sofa bed
1 large double bed
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
Living room
1 sofa bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 48 reviews from the past 12 months.
Guests commended the friendly and <b>helpful staff</b>. The <b>breakfast</b> received positive feedback for its quality. However, guests expressed concern about the noise from nearby nightlife affecting room soundproofing. The <b>location</b> was convenient but had mixed reviews due to noise. <b>Room comfort</b> also had varied opinions.
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Categories:

Staff
8.2
Facilities
6.6
Cleanliness
6.9
Comfort
6.8
Value for money
6.8
Location
7.7
Free WiFi
7.2
Low score for Mombasa

Select topics to read reviews:

Hotel surroundings

Restaurants
2 restaurants on site

  • Restaurant #1

    No additional info available

  • Restaurant #2
    • Cuisine
      African
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern

Facilities of Sheratton Regency Hotel

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Free parking
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests

Bathroom

  • Toilet paper
  • Additional toilet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge

Kitchen

  • Shared kitchen
  • Cleaning products

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Aerobics
    Additional charge
  • Game drives
    Additional charge
  • Evening entertainment
  • Nightclub/DJ
    Additional charge
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Private check-in/check-out
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
      Additional charge
    • 24-hour front desk

    Entertainment and family services

    • Baby safety gates
    • Indoor play area

    Cleaning services

    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box

    General

    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Tile/marble floor
    • Heating
    • Car hire
    • Packed lunches
    • Soundproof rooms
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Room service

    Accessibility

    • Auditory guidance
    • Lower bathroom sink
    • Higher level toilet
    • Toilet with grab rails

    Outdoor swimming pool
    Free!

    • Open all year

    Wellness

    • Personal trainer
    • Hot tub/Jacuzzi
      Additional charge

    Languages spoken

    • English
    • Swahili

    House rules
    Sheratton Regency Hotel takes special requests - add in the next step!

    Check-in
    From 11:00 to 00:00
    Check-out
    From 07:30 to 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free
    3 - 7 years
    Extra bed upon request
    US$10 per child, per night
    8+ years
    Extra bed upon request
    US$25 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    VisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.