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About this property

Comfortable Accommodation: The Crossroads Hotel in Nairobi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free WiFi, and modern amenities. Dining and Leisure: Guests can enjoy a family-friendly restaurant serving African, British, American, Thai, and local cuisines. The bar offers a variety of cocktails in a modern setting. Additional facilities include a terrace, spa, and outdoor seating area. Convenient Location: Located 8 km from Wilson Airport, the hotel is near attractions such as Nairobi National Museum (2 km) and Nairobi Botanic Garden (2 km). Free on-site parking and a paid shuttle service are available. Guest Satisfaction: Highly rated for its attentive staff, convenient location, and comfortable rooms, the hotel ensures a pleasant stay for all visitors.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Full English/Irish, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
3 single beds
or
1 single bed
and
1 large double bed
2 single beds
and
1 extra-large double bed
or
4 single beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.4
Cleanliness
8.9
Comfort
8.9
Value for money
8.7
Location
8.8
Free WiFi
8.4

Select topics to read reviews:

Guests who stayed here loved

  • Milda
    United Kingdom United Kingdom
    An excellent hotel in a great location. The reception staff were brilliant, kind, and helpful. There are plenty of places to eat nearby, as well as a few ATMs if you need to withdraw cash. Breakfast was delicious. The room was clean and had...
  • Bruno
    France France
    good breakfast, the room, the staff, the view from the restaurant
  • Marcia
    Brazil Brazil
    Pleasant staff! We ordered to keep your luggage while we made a tour and they were very attentive.
  • Marcia
    Brazil Brazil
    Pleasant staff! We ordered breakfast latter and also to keep your luggage while we travelled to a safari tour and they were very attentive.
  • Amanda
    United Kingdom United Kingdom
    Lovely large room with a view. Good WiFi. Staff extremely helpful and friendly. Plenty of hot water and fridge in room. Would stay here again. Good location near to Nairobi Street kitchen (amazing place to eat)
  • Humoud11
    Saudi Arabia Saudi Arabia
    Staff were amazing. Good Value for price for a 3 star hotel. The staff never spared any efforts to help. Winnie at the don't desk was so courteous and welcoming. The room had everything including a coffee maker except for tooth brush and comb
  • Humoud11
    Saudi Arabia Saudi Arabia
    Great staff and friendly especially in the front desk. For a 3 star hotel standards, this hotel is perfect. They just need to improve breakfast..not so many options. Yet there is a big nice restaurant in the ground floor which I am not sure if it...
  • John
    Australia Australia
    Lovely staff, and a nicely maintained hotel. The staff allowed us a very early check in which was greatly appreciated.
  • Leah
    France France
    We loved the location and how clean the rooms were
  • Yulian
    Bulgaria Bulgaria
    Comfortable rooms, very friendly staff, reasonable cost. A very good restaurant at the entrance of the building.

Hotel surroundings

Restaurants
1 restaurant on site

  • Minara Bistro
    • Cuisine
      African • American • British • Thai • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of The Crossroads Hotel, Westlands
Great facilities! Review score, 8.4

Most popular facilities

  • Airport shuttle
  • Free WiFi
  • Family rooms
  • Free parking
  • Spa and wellness centre
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. No extra charges.

Activities

  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Walking tours
    Additional charge
  • Game drives
    Additional charge

Living Area

  • Dining area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles
  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Private entrance
  • Packed lunches
  • Lift
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Full body massage
  • Couples massage
  • Spa/wellness packages
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge

Languages spoken

  • English
  • Swahili

House rules
The Crossroads Hotel, Westlands takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Extra bed upon request
US$10 per child, per night
Cot upon request
Free
7 - 10 years
Extra bed upon request
US$10 per child, per night
11 - 16 years
Extra bed upon request
US$20 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please inform The Crossroads Hotel, Westlands in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.