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Reliable info:
Guests say the description and photos for this property are very accurate.

Situated in Astana, 2.6 km from Expo 2017 Astana, The Arc Residence features accommodation with a garden, free WiFi, a 24-hour front desk, and a lift. The air-conditioned accommodation is 3.3 km from Bayterek Monument. Boasting family rooms, this property also provides guests with a children's playground. Featuring a fully equipped kitchen with an oven and a microwave, each unit also comes with a cable flat-screen TV, ironing facilities, wardrobe and a seating area with a sofa. There is a private bathroom with walk-in shower in some units, along with slippers, a hair dryer and free toiletries. At the apartment complex, every unit is equipped with bed linen and towels. A minimarket is available at the apartment. Guests at the apartment will be able to enjoy activities in and around Astana, like hiking. Saryarka Velodrome is 2.7 km from The Arc Residence, while Alau Ice Palace is 2.9 km from the property. Nursultan Nazarbayev International Airport is 11 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


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Availability

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Accommodation Type
Number of guests
 
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
1 single bed
and
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.5
Comfort
9.4
Value for money
9.2
Location
9.5
Free WiFi
9.4
High score for Astana

Select topics to read reviews:

Guests who stayed here loved

  • Oleg
    Russia Russia
    Best option for group of friends. Apart Hotel, it seems the only one in Astana in same for.
  • Bogatyrev
    Russia Russia
    24/7 available staff, very supportive Cozy area, cleanliness of appt
  • Dulat
    Kazakhstan Kazakhstan
    I had a great stay at these apartments while I was in town for work. The place was in a great spot, it was quiet, and I had everything I needed to get my work done. The Wi-Fi was super fast and I had plenty of room to set up my laptop. The staff...
  • Bogatyrev
    Russia Russia
    Location is smart, always drop myself here and only
  • Anna
    Poland Poland
    Spacious apartment equipped with all you need (kettle, hairdryer, towels), clean, fresh beddings, easy contact with the staff, nice balcony, restaurants nearby, wi-fi
  • Yousra
    Oman Oman
    Dear Arc Residence team.. on behalf of my family, I would like to extend our sincere thanks for your cooperation and kindness during our stay in Astana. The apartment size, cleanliness, furniture and everything were much above our expectation.....
  • Johnandjane
    United Arab Emirates United Arab Emirates
    The location. The style of the house. And the cleanliness. The staff were helpful.
  • Ekaterina
    Russia Russia
    Great location, huge apartments, nice design and furniture, new
  • Yuri
    Russia Russia
    very spacious and cozy apartments. contains all the staff needed for any time from one day to a couple of months
  • Nurgul
    Kazakhstan Kazakhstan
    В очередной раз останавливались в The Arc Residence и остались довольными. Особенно понравилось то,что уделили внимания гостям, которые держат Оразу. Мы с супругом держим Оразу и нам на ресепшн выдали комплимент на ауызашар. Улкен Рахмет.

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Facilities of The Arc Residence
Great facilities! Review score, 9.2

Most popular facilities

  • Free WiFi
  • Parking on site
  • Family rooms
  • 24-hour front desk

Parking
Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Street parking
  • Accessible parking

Internet
WiFi is available in the rooms and is free of charge.

Kitchen

  • Dining table
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Bedroom

  • Linen
  • Wardrobe or closet

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Sofa
  • Seating Area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV
  • Pay-per-view channels

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Tile/marble floor
  • Private entrance
  • Carpeted
  • Ironing facilities
  • Iron

Accessibility

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Outdoors

  • Garden

Food & Drink

  • Tea/Coffee maker

Activities

  • Hiking
    Off-site

Building characteristics

  • Detached

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • 24-hour front desk

Entertainment and family services

  • Children's playground

Shops

  • Minimarket on site

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security

Languages spoken

  • English
  • Russian

House rules
The Arc Residence takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 8 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 20
Cash only
This property only accepts cash payments.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Arc Residence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.