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Reliable info:
Guests say the description and photos for this property are accurate.

Located a 7-minute walk from Zhibek Zholy Metro Station in Almaty, Resident Hotel Gogole offers free WiFi and free private parking. The rooms feature air conditioning, a fridge, electric kettle and flat-screen TV with satellite channels. The bathrooms provide a hairdryer, bathrobes and slippers. Guests can take breakfast in the property's canteen, or eat out in the cafes and restaurants nearby. Almaty-2 Train Station is 1.8 km away, and Almaty International Airport is 14.3 km from Resident Hotel Gogole.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Loyal customers

There are more repeat guests here than most other properties.


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Availability

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Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
1 large double bed
2 single beds
Bedroom
1 extra-large double bed
Living room
2 sofa beds
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 245 reviews from the past 12 months.
Guests highlighted the Resident Hotel Gogol's <b>cleanliness</b> and <b>central location</b>, making it ideal for exploring. The staff received praise for their friendliness. <b>Breakfast</b> received mixed reviews, with some desiring more variety. <b>Room comfort</b> was appreciated, though soundproofing could be improved.
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Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.8
Comfort
8.9
Value for money
8.5
Location
9.2
Free WiFi
8.4

Select topics to read reviews:

Guests who stayed here loved

  • Ferran
    Germany Germany
    We enjoyed the bathroom and the bed. There was free coffee. Free water too. We liked the Air conditionate. Good breakfast.
  • Barbara
    United Arab Emirates United Arab Emirates
    Location is walking distance from the main Parks and Zoo as well as famous Green Bazaar. Cozi small hotel with the restaurant and bakery downstairs
  • Boryana
    Denmark Denmark
    The hotel is clean, well kept and with a great location. The staff were very nice but didn’t speak much English.
  • Robert
    Germany Germany
    - the receptionist are very friendly - the hotel rooms are very clean and in perfect state.
  • Tigran
    Armenia Armenia
    friendly, help full and supportive receptions guys.
  • Sushant
    India India
    Centrally located with restaurant/bakery in the hotel itself, rooms are clean and big
  • Darren
    Ireland Ireland
    Very modern. New rooms. Showers and fittings in the room all new and modern. Breakfast was small but quality. Location is excellent.
  • Paulina
    Switzerland Switzerland
    Very comfortable beds allowed for a much needed good nights sleep. Rooms clean and well equipped, friendly staff, good breakfast, location couldn’t be better. Would definitely stay here again!
  • Marcin
    Poland Poland
    Very nice and clean room and bathroom. Fantastic and helpful staff with good english. Tasty breakfasts. Great location.
  • Seyit
    Norway Norway
    Everything was perfect, i highly recommend this place

Hotel surroundings

Facilities of Resident Hotel Gogol
Great facilities! Review score, 8.6

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Activities

  • Tour or class about local culture
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Minibar

Internet
WiFi is available in public areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Wake-up service
  • Heating
  • Soundproofing
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock

Languages spoken

  • English
  • Russian

House rules
Resident Hotel Gogol takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMaestroUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Resident Hotel Gogol in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.