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Reliable info:
Guests say the description and photos for this property are very accurate.

Offering city views, Vip House Hotel is an accommodation situated in Astana, 5.2 km from Expo 2017 Astana and 600 metres from Nurzhol Boulevard. It is set 500 metres from Bayterek Monument and provides full-day security. The accommodation offers a 24-hour front desk, a shuttle service, a lift and free WiFi. The apartment complex will provide guests with air-conditioned units with a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bath. Some rooms also feature a fully equipped kitchen with a microwave, a stovetop and kitchenware. At the apartment complex, units are fitted with bed linen and towels. A minimarket is available at the apartment. For guests with children, the apartment features outdoor play equipment. Hiking can be enjoyed nearby. Popular points of interest near Vip House Hotel include Ak Orda Presidential Palace, Kazakhstan Central Concert Hall and Transport Tower. Nursultan Nazarbayev International Airport is 15 km from the property.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Astana, this property has an excellent location score of 9.6


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Availability

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Accommodation Type
Number of guests
 
2 single beds
Bedroom
1 sofa bed
and
1 large double bed
Living room
1 sofa bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
2 single beds
1 single bed
1 large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.2
Comfort
9.0
Value for money
8.9
Location
9.6
Free WiFi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Ina
    Tanzania Tanzania
    It has been by 4th time staying in the VIP house. It is clean and comfortable. One cannot beet the location and amazing city views from the 38th floor.
  • Loredana
    Romania Romania
    Very good location of the hotel, the room is situated at floor 38 and the view is gorgeous. The staff is nice and helpful.
  • Tatyana
    United Kingdom United Kingdom
    Excellent location, very nice and clean apartment. Very friendly and helpful staff. All info how to get into hotel have been provided and easy to follow. Will stay again
  • M
    Lebanon Lebanon
    Great view for reasonable price, clean and comfy, staff friendly and accomodating
  • Paweł
    Poland Poland
    Amazing view!!! Excellent location! Good breakfast, nice rooms
  • Joe
    United Kingdom United Kingdom
    Central location with shopping malls and restaurants. From my window, i can see Nur Astana Mosque. Not sure if there is any room can see Nurzhol Boulevard side. The window is huge, spanning across the whole wall. Feel the breeze in the later...
  • Dayo21
    Japan Japan
    Excellent location in the middle of the city, very convenient for getting around. The view from the room was fabulous, especially the night view. The breakfast, which was delivered to the room, was delicious, and the staff were kind.
  • Anastasia
    Denmark Denmark
    It’s our second stay here. The staff is very kind, welcoming and helpful. Very clean. Really nice and central location. View is absolutely breathtaking! There are three breakfast options, which you can choose from. Comfy beds.
  • Varun
    India India
    Rooms are very spacious. Location is superb. And view from 38th Floor is too good. Staff do not speak English.
  • Dimitar
    United Kingdom United Kingdom
    Higjly recommended. The view from the room was amazing. The location was ideal. The room was very nice- each room is in a different theme and mine was African, which was quite cool. Breakfast is included in the price and you have a choice of 4...

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Facilities of Vip House Hotel
Great facilities! Review score, 8.9

Most popular facilities

  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Room service

Parking
No parking available.

Internet
WiFi is available in the rooms and is free of charge.

Kitchen

  • Dining table
  • Electric kettle
  • Refrigerator

Bedroom

  • Linen
  • Wardrobe or closet

Bathroom

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath

Living Area

  • Dining area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Room Amenities

  • Socket near the bed
  • Clothes rack
  • Hardwood or parquet floors
  • Ironing facilities
  • Iron

Accessibility

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Food & Drink

  • Special diet menus (on request)
  • Breakfast in the room
  • Room service
  • Minibar
  • Tea/Coffee maker

Activities

  • Hiking

Services & Extras

  • Wake-up service
  • Wake up service/Alarm clock

Outdoor & View

  • City view
  • Landmark view
  • View

Building characteristics

  • Private apartment in building

Transport

  • Shuttle service
    Additional charge

Reception services

  • Invoice provided
  • Lockers
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment

Cleaning services

  • Daily housekeeping

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Shops

  • Minimarket on site
  • Barber/beauty shop

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Languages spoken

  • Russian

House rules
Vip House Hotel takes special requests - add in the next step!

Check-in
From 14:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Accepted payment methods
VisaMastercardMaestroCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that the entrance is located on Dostyk Street, on the right from TezTour. On the 1st floor dial 199 on the intercom next to "VipHouse Astana" sign. Use the elevator to get to the 37th floor.

Please inform Vip House Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.