You might be eligible for a Genius discount at SureStay Hotel by Best Western Vientiane. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Boasting a fitness centre, bar and views of river, SureStay Hotel by Best Western Vientiane is situated in Vientiane, 1 km from Wat Sisaket. Among the facilities of this property are a restaurant along with free WiFi throughout the property. The accommodation features a concierge service, valet parking and currency exchange for guests. The rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a kettle, a bidet, a hairdryer and a desk. Featuring a private bathroom with a shower and free toiletries, rooms at the hotel also boast a city view. The units have a wardrobe. The accommodation offers a terrace. There is an in-house snack bar and guests can also make use of the business area. Popular points of interest near SureStay Hotel by Best Western Vientiane include Hor Phra Keo, Laos National Museum and Chaofa Ngum Statue. The nearest airport is Wattay International, 4 km from the hotel, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Hotel by Best Western
Hotel chain/brand
SureStay Hotel by Best Western

Property highlights

Situated in the best rated area in Vientiane, this hotel has an excellent location score of 9.2

Breakfast info

Continental, American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.9
Comfort
8.8
Value for money
8.1
Location
9.2
Free WiFi
8.6
High score for Vientiane
Select topics to read reviews:

Guests who stayed here loved

  • Khun
    Malaysia Malaysia
    The location was excellent, walking distance to night markets, cafes, pubs and restaurant
  • Colin
    Australia Australia
    Good location. Friendly staff. Good place to stay.
  • Mark
    United Kingdom United Kingdom
    I liked everything and felt most welcome by all. The roof top bar TIPSY ELEPHANT is a fantastic location
  • Roberto
    Bolivia Bolivia
    The staff is very kind. An aspect that I found remarkable was the breakfast. Plenty of delicious offers for different tastes. In addition, the staff is always attentive to host’s requirements.
  • Yi
    Australia Australia
    Stayed on 7th floor overlooking Mekong River, night markets and a temple that lit up at night, great view and facilities. Within walking distance to everything. Breakfast was very good. Rooftop bar is an amazing place to have a bite or drink a beer.
  • Adrian
    Ireland Ireland
    Clean, great location, good breakfast, nice staff. Had an issue with collection from airport but it was resolved quickly and generously.
  • Colin
    Australia Australia
    Good location and room. Rooftop bar is also very good.
  • Alan
    United Kingdom United Kingdom
    New building, nicely tiled. Nobody used the gym while I was there. Tipsy Elephant [rooftop bar] was good with a sunset view over the river.
  • Pau
    Spain Spain
    It’s a convenient place. Facilities are fine. Nice rooftop. Breakfast average. Nice location. Rooms are quiet.
  • Kittikij
    Thailand Thailand
    The location is in the center of Vientiane surrounding by many restaurants, able to walk to the river bank, night time is turned to night market and shopping street. The room is spacious and new, clean. The breakfast is fabulous, sticky rice and...

Hotel surroundings

Restaurants
1 restaurant on site

  • Tipsy Elephant
    • Cuisine
      American • Local • Asian • International
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern

Facilities of SureStay Hotel by Best Western Vientiane
Great facilities! Review score, 8.4

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

View

  • River view
  • City view
  • View

Outdoors

  • Terrace

Activities

  • Happy hour
    Additional charge

Living Area

  • Desk

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Lift
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Wellness

  • Fitness centre

Languages spoken

  • English
  • Lao
  • Thai

House rules
SureStay Hotel by Best Western Vientiane takes special requests - add in the next step!

Check-in
From 14:00 to 23:30
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$30 is required on arrival. That's about HK$ 233. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
US$30 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
VisaMastercardJCBUnionPay debit cardUnionPay credit card Cash is not accepted

The fine print
Need-to-know information for guests at this property

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of US$30 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.