Located 500 metres from Jamaâ El Fna Square and Kotoubia, Chems Hotel offers 4-star accommodation. It features an outdoor swimming pool and a restaurant overlooking the pool and garden. A private balcony with a view and an LCD TV with satellite channels are standard facilities in all of the rooms at Chems. Each is decorated in a modern and simple style and features an en suite bathroom. The restaurant features large pillars and serves a continental breakfast every morning. On sunny days, guests can dine on the poolside terrace or order a snack from the pool bar. Wi-Fi is free and only in public areas and the hotel also offers private parking on site. Marrakesh-Menara Airport is just 5 km from the hotel.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Marrakech, this hotel has an excellent location score of 9.0

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
1 double bed
1 single bed
and
1 double bed
and
1 sofa bed
1 double bed
1 large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 658 reviews from the past 12 months.
Guests loved the Chems Hotel's prime <b>location</b> near the medina and appreciated the pleasant <b>pool</b> area. The staff received praise for their friendliness. However, guests had mixed feelings about the <b>breakfast</b> and <b>room cleanliness</b>, and some found <b>room comfort</b> lacking.
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Categories:

Staff
7.5
Facilities
6.0
Cleanliness
6.7
Comfort
6.6
Value for money
6.7
Location
9.0
Free WiFi
5.3
Low score for Marrakech

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Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Ambiance
      Family friendly
    • Dietary options
      Halal

Facilities of Chems Hotel

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Spa and wellness centre
  • Free parking
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Breakfast

Bathroom

  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Outdoors

  • Sun terrace
  • Terrace
  • Garden

Room Amenities

  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Tennis equipment
  • Tennis court

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
  • Restaurant

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
    Additional charge

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Pool/beach towels

Wellness

  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre

Languages spoken

  • Arabic
  • English
  • Spanish
  • French

House rules
Chems Hotel takes special requests - add in the next step!

Check-in
From 14:00 to 23:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note that this property might request a valid marriage certificate from couples upon arrival.

Please note that the price of the night of 31 December is included the dinner show.

Please inform Chems Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

License number: 40000HT0768