Hotel Okura Macau
Hotel Okura Macau
- City view
- Garden
- Swimming Pool
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
Get the celebrity treatment with world-class service at Hotel Okura Macau
Hotel Okura Macau is a luxurious 5-star hotel located within the Galaxy Macau Resort. Guests have free access to the 75,000-square-metre Grand Resort Deck with 575-metre Skytop Aquatic Adventure River Ride and a 350-ton white sand beach. Water attractions like water slides, beach lagoons, white water rapids, geysers, waterfalls as well as a kid's zone can also be found. Free WiFi access is available. Galaxy Macau - Hotel Okura Macau is located a 5-minute drive from Macau International Airport and a 10-minute drive from Macau Ferry Terminal. Car rental services are provided upon request. The guestrooms feature elegant interiors with modern furnishings. Each well-appointed room is equipped with a minibar, tea/coffee making facilities and a 65-inch flat-screen TV with cable channels including a variety of languages such as Mandarin, Cantonese, Japanese, English, Korean and more. There are 2 swimming pools and a well-equipped fitness centre at Hotel Okura Macau. Guests can also find a casino and a shopping arcade with over 200 retail outlets. The signature restaurant, Yamazato Japanese Fine Dining, serves sushi, famous Kaiseki cuisine and seasonal seafood on the 28th floor. Alternatively, Terrace Restaurant on the 6th floor, awaits you with all-day dining in a relaxed environment and contemporary setting. Galaxy Macau Grand Resort Deck is closed from November 27, 2023 to March 28, 2024 for annual maintenance. Galaxy Macau Grand Resort Deck will be reopened on March 29, 2024. Passes to access the Grand Resort Deck are provided based on the number of paying guests per room.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools
- Free WiFi
- Family rooms
- Airport shuttle (free)
- Non-smoking rooms
- Fitness centre
- Parking on site
- Tea/coffee maker in all rooms
- Bar
Sustainability certification
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Guests who stayed here loved
- Benjamin
Australia“The staff went above and beyond for our honeymoon stay. Thanks for all your efforts! YAY!” 
Nicole Australia“We loved evertyhing about this hotel but mainly the customer service. Everyone was so amazing and helpful. The room and hotel in general was just fantastic!”- Bee
Malaysia“Excellent customer service, housekeeping twice a day to keep the rooms clean and tidy and filled all your amenities. Great wifi connection. Highly recommended!” 
Hadi
Indonesia“The manager had given a very great service to us. I wanted to buy the yukata for my wife. But it had no stock. He suddenly came out an idea giving my wife a teddy bear with a kimono on it. My wife was very happy n she said,” It’s very cute. Thank...”- Sinclair
United Kingdom“Very friendly and helpful staff. Comfortable room and the location is very convenient.” - Ka
Hong Kong“We were pleasantly surprised at every turn by the staff's meticulous services and heartfelt consideration, such as accompanying us on city outings, exceeding our expectations in keeping our accommodations tidy, and providing assistance before we...” 
Simon United Kingdom“The porter is very friendly, excellent at his job. I definitely give him 10 /10 and he deserves my tips. I will return soon and hope seeing him there to help again. P. S The porter at this hotel is much helpful than galaxy hotel.”- Amy
New Zealand“The staff are very friendly and helpful. Top notch service. Kodus to all filipino staff, especially to Eren, Val, Bombi and Marife. Thank you so much for making our Macao experience more convenient and memorable. The location is just 10 mins walk...” - Poh
Singapore“The staff is so polite, friendly and accommodating that i immediately felt good about everything. The room is beautiful. I truly enjoy the steam and sauna. Sad that i do not have time for the jacuzzi tub. Will sure to return.” 
Maria
Philippines“A most wonderful stay at Hotel Okura! Excellent service, has levelled up their attention and concern to hotel guests. Worth making enjoyable and truly memorable vacation stay. Having access to the executive lounge is so worthwhile. Truly...”
Hotel surroundings
Restaurants2 restaurants on site
- Yamazato Japanese Fine Dining
- CuisineJapanese
- Open forDinner
- AmbianceTraditional
- Nagomi
- CuisineJapanese
- AmbianceTraditional
Facilities of Hotel Okura MacauGreat facilities! Review score, 9.1
Most popular facilities
- 2 swimming pools
- Free WiFi
- Family rooms
- Airport shuttle (free)
- Non-smoking rooms
- Fitness centre
- Parking on site
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Bedroom
- Linen
- Wardrobe or closet
- Alarm clock
- Dressing room
View
- City view
- View
Outdoors
- Garden
Kitchen
- Tumble dryer
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Happy hourAdditional charge
- Water park
- Kids' club
- Casino
Living Area
- Fireplace
- Seating Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Pay-per-view channels
Food & Drink
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingPublic parking is possible on site (reservation is not needed) and costs MOP 30 per hour.
- Parking garage
- Accessible parking
Reception services
- Lockers
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Air conditioning
- Wake-up service
- Hardwood or parquet floors
- Laptop safe
- Carpeted
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
2 swimming pools
Pool 1 - indoorFree!
- Open all year
- All ages welcome
- Heated pool
Pool 2 - outdoorFree!
- Seasonal
- All ages welcome
- Pool is on rooftop
- Water slide
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
- Fence around pool
Wellness
- Fitness/spa locker rooms
- Fitness
- Massage chair
- Steam room
- Sun umbrellas
- Sun loungers or beach chairs
- Water slide
- Hot tub/Jacuzzi
- Fitness centre
- Sauna
Languages spoken
- Mandarin
- English
- Japanese
- Cantonese
House rulesHotel Okura Macau takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine printNeed-to-know information for guests at this property
Grand Resort Deck will close operations from 18 November 2024 for annual maintenance and will reopen on 29 March 2025.
The credit card used for booking must be presented at check in. The name on the credit card used for the booking should correspond to the guest staying at the property.
Please note that children's breakfast is not included in the breakfast-included rate. Children's breakfast will be charged separately.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.
Hotel staying guests could enjoy exclusive free access to Grand Resort Deck (valued at MOP888) – boasting the world’s largest Skytop Wave Pool – which is included in your full stay. Passes to access are provided based on the number of paying guests per room. Grand Resort Deck opening hours is subject to weather conditions and seasonal change.
Hotel staying guests could enjoy complimentary admission of 2 hours at Galaxy Kidz Edutainment Center for 2 adults and 2 kids per room per day.
For latest information of Grand Resort Deck and Galaxy Kidz Edutainment Center, please visit hotel official website for details.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
