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Reliable info:
Guests say the description and photos for this property are accurate.

In a prime location in Playa del Carmen, Hotel 12 BEES by Kavia offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace. This 3-star hotel offers a bar. The property is non-smoking and is set 1.5 km from Playacar Beach. At the hotel, every room has a desk, a flat-screen TV, a private bathroom, bed linen and towels. The units feature a wardrobe. Hotel 12 BEES by Kavia offers an à la carte or American breakfast. Staff at the 24-hour front desk speak English and Spanish. ADO International Bus Station is 1.2 km from the accommodation, while Playa del Carmen Maritime Terminal is 1.5 km from the property. Cozumel International Airport is 34 km away, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 8.5

Breakfast info

American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 double bed
2 single beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.3
Cleanliness
8.6
Comfort
8.6
Value for money
8.5
Location
8.5
Free WiFi
8.2

Select topics to read reviews:

Guests who stayed here loved

  • David
    United Kingdom United Kingdom
    Near supermarkets and not far from the bus station and main street.
  • Marek
    United Kingdom United Kingdom
    Very quiet place, walking distance from the main tourist street, very good breakfast.
  • Oleksandr
    Ukraine Ukraine
    Normal, quiet and calm. Close to Walmart and ADO station. Air conditioning worked well.
  • Jane
    United Kingdom United Kingdom
    Very comfortable room with fan and air con. Lovely rooftop with nice lounge area and two pools. Very helpful staff.
  • Lou
    France France
    Everything! So much that I came several times and extended my stay several times also ! The big rooms, the comfortable beds, hot water,... The rooftop with pools and bar. Special thanks to Jonathan at the reception who always went above and beyond...
  • Fern
    Australia Australia
    Excellent value for a 3⭐️hotel Good security with access through one monitored glass door into an entrance building before entering the property Great rooftop pool with restaurant Comfortable bed in good sized bedroom Clean And of course lovely...
  • Mathilde
    United Kingdom United Kingdom
    The staff was very helpful and friendly. The bed is very comfy.
  • Jose
    Switzerland Switzerland
    Very good value for money. Triple room was excellent. Staff very good an friendly,
  • Trent
    Australia Australia
    Nice rooftop bar/ restaurant with 2 rooftop pools. Good value, nice room and sort walk to the main street. .
  • Jeffrey
    Netherlands Netherlands
    Great location, friendly staff, the hotel is well maintained and clean!

Hotel surroundings

Facilities of Hotel 12 BEES by Kavia
Great facilities! Review score, 8.3

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Terrace
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Room Amenities

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Food & Drink

  • Coffee house on site
  • Kid meals
    Additional charge
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press

Business facilities

  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Private entrance
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Accessibility

  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun umbrellas

Wellness

  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs

Languages spoken

  • English
  • Spanish

House rules
Hotel 12 BEES by Kavia takes special requests - add in the next step!

Check-in
From 15:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

When booking 3 rooms or more, different policies and additional supplements may apply.

Please inform Hotel 12 BEES by Kavia in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area and guests may experience noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.