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Reliable info:
Guests say the description and photos for this property are accurate.

In a prime location in the centre of Playa del Carmen, Ahava Hotel offers air-conditioned rooms, a shared lounge, free WiFi and a terrace. The property is set 1 km from Playa del Carmen Maritime Terminal, 2.8 km from Church of Guadalupe and 48 km from Xel Ha. The accommodation provides a 24-hour front desk, a concierge service and currency exchange for guests. At the hotel, every room has a desk, a flat-screen TV, a private bathroom, bed linen and towels. Every room is fitted with a safety deposit box, while certain rooms here will provide you with a balcony. The units will provide guests with a fridge. Ahava Hotel offers 3-star accommodation with an indoor pool. Popular points of interest near the accommodation include Playa del Carmen Beach, Playacar Beach and ADO International Bus Station. The nearest airport is Cozumel International Airport, 35 km from Ahava Hotel.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.2


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 293 reviews from the past 12 months.
Guests loved the <b>central location</b> of Ahava Hotel, making it convenient for exploring. The staff received praise for their friendliness. <b>Room cleanliness</b> was appreciated, though soundproofing was a concern due to nearby nightlife. <b>Room comfort</b> received mixed reviews, with some finding it adequate.
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Categories:

Staff
8.5
Facilities
7.5
Cleanliness
8.1
Comfort
8.1
Value for money
8.2
Location
9.2
Free WiFi
7.4

Select topics to read reviews:

Guests who stayed here loved

  • Mirna
    Canada Canada
    Amazing location right off the quinta avenida, comfortable beds and nice vibes. The staff is amazing, especially Ramon at the reception who was very helpful and friendly. We had an amazing stay here and for the price it was great!
  • Ahlam
    Canada Canada
    Location .friendly staff very helpfull .locker for luggage. .close to every thing .restaurants.banks, ado .the beach
  • Marion
    Austria Austria
    Nice clean room. We had one room where we could hear the bars from the street, the other room was in the back and more quite. Very friendly staff. Parking was possible for 200 pesos. Hotel was right next to the beach and 5th Avenue.
  • Alanis
    Panama Panama
    I like the room, every day the staff came to clean the rooms and it was very quiet I didn't hear noises from the 5th avenue. Its a perfect stay if you come to do tours and wont be very long in the room. The room have good amount of space to put...
  • Rbocker
    Costa Rica Costa Rica
    Excellent location, rooms provide several features like freezer, security box, etc., and they are cleaned daily.
  • Sara
    Colombia Colombia
    Everything was perfect, specially the bed it was the most comfortable bed I ever slept on. The location was just 2 blocks from the beach and the ADO bus 3 block, it’s perfect because everything is close by.
  • Manuela
    Canada Canada
    The hotel was located very close to the Quinta Avenida where all the shops and restaurants are. The pool was good The staff was very helpful and diligent
  • Simona
    Czech Republic Czech Republic
    Good location close to city centre but in good distance from the main street, where is party music playing all night. Also we used parking, which was few blocks far from hotel.
  • Claudia
    Italy Italy
    Really nice rooms with particular style. Bed and bathroom in the room were good too. Rooms were clean and spacious. You get a good discount for having breakfast in a really nice place with really tasty food in the Quinta Avenida
  • Caroline
    Germany Germany
    - Clean, nice and cozy - Staff were very friendly and helpful - Location is great - There is a nice italian restaurant right next to the hotel

Hotel surroundings

Facilities of Ahava Hotel

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Parking
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Kitchen

  • Cleaning products
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Internet
WiFi is available in public areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is needed) and costs MXN 100 per day.

  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Laptop safe
  • Packed lunches
  • Heating
  • Family rooms
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Accessibility

  • Entire unit wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Pool bar

Languages spoken

  • English
  • Spanish
  • Italian

House rules
Ahava Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Check-out
From 05:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
MXN 6 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.