Get the celebrity treatment with world-class service at Hotel Criol

Reliable info:
Guests say the description and photos for this property are very accurate.

Located in the centre of Querétaro, 400 metres from the main plaza (Plaza de Armas) close to 5 de mayo avenue, Hotel Criol features a year-round outdoor pool and terrace. Each room at this hotel is air conditioned and comes with a flat-screen TV. Certain units have a seating area where you can relax. A terrace or patio are featured in certain rooms. All rooms are equipped with a private bathroom. Extras include free toiletries and a hairdryer. Hotel Criol features free WiFi throughout the property. There is a 24-hour front desk at the property. Jardin Zenea is 400 metres from Hotel Criol, while La Santa Cruz Temple is 600 metres from the property. The nearest airport is Querétaro International Airport, 34 km from Hotel Criol.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Querétaro, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 double beds
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.2
Comfort
9.1
Value for money
8.8
Location
9.6
Free WiFi
8.4
High score for Querétaro

Select topics to read reviews:

Hotel surroundings

Restaurants
2 restaurants on site

  • Restaurante del Criol
    • Cuisine
      Mexican
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Modern
  • BRUNCH en el Criol Sábados y Domingos
    • Cuisine
      Mexican • Local
    • Open for
      Brunch
    • Ambiance
      Family friendly • Modern

Facilities of Hotel Criol
Great facilities! Review score, 9

Most popular facilities

  • Outdoor swimming pool
  • Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • 2 restaurants

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bike tours
    Additional charge
  • Walking tours
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is needed) and costs MXN 290 per day.

    Reception services

    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Express check-in/check-out
    • 24-hour front desk

    Cleaning services

    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • Smoke alarms
    • Safety deposit box

    General

    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Heating
    • Soundproofing
    • Private entrance
    • Laptop safe
    • Soundproof rooms
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms

    Accessibility

    • Wheelchair accessible

    Outdoor swimming pool
    Free!

    • Seasonal
    • All ages welcome
    • Heated pool
    • Pool/beach towels

    Languages spoken

    • English
    • Spanish

    House rules
    Hotel Criol takes special requests - add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Available 24 hours
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    There is no elevator at the property so please inform if you need a ground level room.

    Please note that when reserving 6 rooms or more group policies will apply. Please contact the hotel for more information.

    Parking is located 3 blocks from the property, valet service is available.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Criol in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.