Hotel Fenix

4a Avenida Norte, 19, 30700 Tapachula, Mexico
–Excellent location - show map
+32 photos

Hotel Fenix

Lock in a great price for Hotel Fenix - rated 8.5 by recent guests.

to get started.

Lock in a great price for Hotel Fenix - rated 8.5 by recent guests. to get started.
Scored 8.5
8.5
Rated very good
Very good
929 reviews

The family-run Hotel Fenix is just 1 block from Tapachula's Central Park. It offers 24-hour reception, free Wi-Fi and free parking. All rooms have air conditioning and cable TV. Featuring tiled floors, each room has a safe, a desk and a wardrobe. The private bathroom comes with a shower and toiletries. The hotel has a bar and restaurant. Room service is available and there are vending machines for drinks and snacks. Luggage storage and a laundry service are offered at the Hotel Fenix. You can also exchange currency.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Room service
  • Restaurant

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

American

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 extra-large double bed
2 double beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.6
Comfort
8.5
Value for money
8.5
Location
9.2
Free WiFi
8.3
High score for Tapachula

Select topics to read reviews:

Guests who stayed here loved

  • Jeremy
    United Kingdom United Kingdom
    “Large comfortable rooms, very comfy beds & pillows, good AC. Bathroom was fine. Central location but no noise from the street. Easy to store bags there after check out while waiting for our bus. 1pm checkout was useful!”
  • Inparadise_lost
    Canada Canada
    “One of those places that's way bigger on the inside, which is spacious, high-ceilinged and immaculately cared for.by pleasant and dedicated staff. It's given good reviews for a reason. Well-appointed rooms with everything you need and really comfy...”
  • Manolo
    Guatemala Guatemala
    “Solo estuvimos unas horas, pero la atención fue muy buena. Cómodo y con AC”
  • Akhmetov
    Ukraine Ukraine
    “Очень приятный персонал.каждый день меняют полотенце и дают новые средства гигиены”
  • Marvin
    Guatemala Guatemala
    “Muy limpias las anotaciones el personal bien capacitado”
  • Xavier
    Venezuela Venezuela
    “Buena para el precio le faltó venir con un desayuno incluído”
  • A
    Alejandro
    Mexico Mexico
    “Camas, colchón, almohadas, aire acondicionado, pantalla, canales digitales, restaurant, todo muy bien.”
  • Marisol
    Mexico Mexico
    “Es muy amplio, la relación calidad-precio es muy buena y la ubicación también es muy buena”
  • Martin
    Mexico Mexico
    “Tiene Estacionamiento privado muy importante por qué es en zona centro.”
  • Rosa
    Guatemala Guatemala
    “Hotel muy bien ubicado, limpio y cómodo. El personal atento y servicial”

Hotel surroundings

Restaurants
1 restaurant on site

  • Hostal del Rey
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Hotel Fenix
Great facilities! Review score, 8.3

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Room service
  • Restaurant

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Shower

Bedroom

  • Wardrobe or closet

View

  • Inner courtyard view
  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Patio
  • Balcony
  • Garden

Room Amenities

  • Socket near the bed

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Luggage storage
    • Tour desk
    • Currency exchange

    Cleaning services

    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Key access
    • 24-hour security
    • Safety deposit box

    General

    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Tile/marble floor
    • Laptop safe
    • Non-smoking rooms
    • Room service

    Accessibility

    • Entire unit located on ground floor

    Languages spoken

    • English
    • Spanish

    House rules
    Hotel Fenix takes special requests - add in the next step!

    Check-in
    From 14:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 13:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of MXN 650 is required on arrival. That's about HK$ 247. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0+ years
    Extra bed upon request
    MXN 105.93 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    The property will deny access to the reservation if the guest does not provide a photo identification that matches with the credit card upon check-in.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of MXN 650 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.