Hotel Shangri-la Kota Kinabalu offers accommodations with views of Kota Kinabalu and the islands of Tunku Abdul Rahman Park. Guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available in all rooms. It is 750 metres to Atkinson Clock Tower, while Gaya Street Sunday Market is 950 metres away. Kota Kinabalu Waterfront and Oceanus Waterfront Mall are 1 km from Hotel Shangri-la Kota Kinabalu. Sabah Museum is 2.9 km from the property. Kota Kinabalu International Airport is 7.5 km away. Offering a seating area, the modern rooms come with a flat-screen TV and 24-hour room service. They are equipped with a private bathroom and bathtub. Coffee/tea making facilities and a mini fridge are included. Tivoli Café & Bar serves Asian and Western fusion dishes. Open daily until late, Bar Lounge offers refreshing drinks. The 24-hour front desk provides luggage storage, use of the business centre and laundry services. Free parking is available on site.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Continental, Halal, Asian, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
2 single beds
1 double bed
2 single beds
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.2
Cleanliness
8.7
Comfort
8.6
Value for money
8.6
Location
8.6
Free WiFi
7.9

Select topics to read reviews:

Guests who stayed here loved

  • Malcolm
    Malaysia Malaysia
    Excellent. Always is, comfortable room and great location.
  • Malcolm
    Malaysia Malaysia
    Excellent, friendly clean quiet in a good location with parking.
  • Diana
    Canada Canada
    Really nice hotel, excellent reception staff. Great choices for breakfast. Very good laundry service. Best rooms are in the back. Plenty of little shops and restaurants nearby and not too far from everything else.
  • Malcolm
    Malaysia Malaysia
    Comfortable and clean. Always stay here. Good parking and a friendly hotel.
  • Yue
    Malaysia Malaysia
    Very good hospitality Not only let us keep luggage safely But also try to keep me at same room to save hazard even our booking is different
  • Kek
    Malaysia Malaysia
    nice and friendly staff. breakfast nice location good
  • Steven
    Thailand Thailand
    Okay location. Walking distance to waterfront, markets, shopping malls eg Centerpoint. Room was clean and spacious. Everything worked fine. Breakfast buffet was good.
  • Sdzco
    Malaysia Malaysia
    there are few restaurants nearby the hotel, like the bask bear coffee, grill patio, KFC, speedmart 99 and 7eleven. all are 1 minutes walking distance. and if you only intend to stay at the city, no need to rent a car, just use maxim cuz the hotel...
  • Blaine
    Malaysia Malaysia
    The receptionists are so good and helpful! The room is clean too
  • Saiful
    Malaysia Malaysia
    Breakfast is good. The room is cosy and the staff is super friendly

Hotel surroundings

Restaurants
2 restaurants on site

  • Tivoli Cafe
    • Cuisine
      Malaysian • Seafood • Local • Asian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly
    • Dietary options
      Halal
  • Tivoli
    • Cuisine
      Malaysian • Seafood • Local • Asian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly
    • Dietary options
      Halal

Facilities of Hotel Shangri-la Kota Kinabalu
Great facilities! Review score, 8.2

Most popular facilities

  • Free WiFi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Bar
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Clothes rack

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Luggage storage
    • 24-hour front desk

    Cleaning services

    • Ironing service
    • Dry cleaning
    • Laundry

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box

    General

    • Air conditioning
    • Wake-up service
    • Carpeted
    • Soundproof rooms
    • Lift
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    • Room service

    Wellness

    • Hot tub/Jacuzzi

    Languages spoken

    • English
    • Malay

    House rules
    Hotel Shangri-la Kota Kinabalu takes special requests - add in the next step!

    Check-in
    From 14:00
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free
    6+ years
    Extra bed upon request
    MYR 90 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Cards accepted at this hotel
    American ExpressVisaMastercard Cash is not accepted

    The fine print
    Need-to-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. NB: • Early check-in allowed with additional charge of RM100

    • Late check-out allowed with additional charge of RM100

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).