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Get the celebrity treatment with world-class service at Sunway Resort Hotel

Reliable info:
Guests say the description and photos for this property are very accurate.

Sunway Resort Hotel has an outdoor swimming pool, fitness centre, a restaurant and bar in Kuala Lumpur. This 5-star hotel offers an ATM and a concierge service. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. At the hotel the rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Rooms come with a kettle, while selected rooms also feature a terrace and others also feature pool views. All guest rooms feature bed linen. A buffet, à la carte or continental breakfast is available every morning at the property. Evolve Concept Mall is 8.4 km from Sunway Resort Hotel, while Mid Valley Megamall is 13 km away. Sultan Abdul Aziz Shah Airport is 11 km from the property, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sunway Hotels & Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Continental, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 single bed
1 extra-large double bed
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
2 double beds
1 large double bed
1 large double bed
2 double beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
2 single beds
or
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 single bed
2 single beds
or
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.5
Location
9.3
High score for Kuala Lumpur
Select topics to read reviews:

Guests who stayed here loved

  • Ibrahim
    Australia Australia
    One bedroom villa was an excellent choice for a honeymoon, the villa was clean and tidy, the staff were lovely and friendly.
  • Samuel
    Singapore Singapore
    Ambience which was resulted in the amount of money paid. Kids pool which allowed me to save money and not having to pay for my 1yo kid to enter lagoon theme park! A lot of activities in the resort itself for family with young children.
  • Nabilah
    Malaysia Malaysia
    The waterpark,comfortable bed, amazing scenery dan decorations, also a warmth and helpfull staff
  • Ehab
    Saudi Arabia Saudi Arabia
    The staff are very good and helpful..especially Mr. Abdulrahman Muhammad as he was very helpful and professional.
  • Bidgood
    Australia Australia
    Beautiful Hotel. Great place to stay and relax. Staff were very helpful.
  • Peter
    Australia Australia
    The room I stayed in was out of this world with a view of the theme park. The staff were courteous. The ambience was great. The location was strategic
  • Fernando
    Sri Lanka Sri Lanka
    Everything was amazing from start to finish. We had the best time! The facilities were amazing, especially for kids. Special thanks to the hotel for arranging the birthday surprises - a comp room upgrade and a cake to celebrate.
  • Norhayati
    Singapore Singapore
    Lovely ambience.Service are tip top.Really worth every penny you spent.
  • Siti
    Malaysia Malaysia
    I booked a double room but Sunway upgrade me to a Family Fun Room suite. I was actually celebrating my birthday and it was the best gift I ever had. Amazing and thank you Sunway.
  • Puay
    Singapore Singapore
    Very kids friendly & overall well maintained. The location was also very convenient as it was connected to the mall. The rooms were nice & new, very luxurious. Kudos to the staff too that made us feel at home! We also had the option between two...

Hotel surroundings

Restaurants
2 restaurants on site

  • Gordon Ramsay Bar & Grill
    • Cuisine
      American • British • Steakhouse • European
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Traditional • Modern
  • Linkway Cafe
    • Cuisine
      American • British • Italian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern

Facilities of Sunway Resort Hotel
Great facilities! Review score, 9.3

Most popular facilities

  • 2 swimming pools
  • Parking on site
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • View

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Happy hour
    Additional charge
  • Water park
    Additional chargeOff-site
  • Kids' club
    Additional charge

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Public parking is possible on site (reservation is not needed) and costs MYR 15 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome

Pool 2 - outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Water slide

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • Arabic
  • English
  • Malay
  • Tamil
  • Chinese

House rules
Sunway Resort Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking must correspond to the guest staying at the property.

Please be informed that we are currently reopening in phases. Whilst we strive to deliver uncompromising guest experiences, our facilities are limited at the moment.

As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sunway Resort Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.