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Get the celebrity treatment with world-class service at Hotel Altus Palace - Destigo Hotels

Reliable info:
Guests say the description and photos for this property are very accurate.

Situated conveniently in the centre of Wrocław, Hotel Altus Palace - Destigo Hotels offers air-conditioned rooms, free bikes, free WiFi and a fitness centre. Offering a restaurant, the property also has a bar, as well as a sauna and a hot tub. Private parking is available on site. At the hotel, every room is fitted with a desk and a flat-screen TV. At Hotel Altus Palace - Destigo Hotels all rooms come with a private bathroom with free toiletries and a hairdryer. The daily breakfast offers buffet, continental or Full English/Irish options. Guests at the accommodation will be able to enjoy activities in and around Wrocław, like cycling. Speaking English and Polish at the reception, staff are always on hand to help. Popular points of interest near Hotel Altus Palace - Destigo Hotels include Galeria Dominikańska Shopping Centre, Wrocław Opera House and Capitol Musical Theatre. Copernicus Wrocław Airport is 9 km away, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Destigo Hotels
Hotel chain/brand

Property highlights

Situated in the real heart of Wrocław, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 sofa bed
and
1 large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 510 reviews from the past 12 months.
Guests loved the <b>central location</b> of the accommodation and praised the <b>friendly staff</b>. <b>Breakfast</b> was highly rated for its variety and quality. <b>Room cleanliness</b> was appreciated, though some guests noted issues with soundproofing. <b>Room comfort</b> received mixed feedback, with some finding temperature control challenging.
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Categories:

Staff
9.5
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
9.1
Location
9.5
Free WiFi
9.4
High score for Wrocław

Select topics to read reviews:

Guests who stayed here loved

  • Marcel
    Malta Malta
    Location, quality, standard, cleanliness, comfort, breakfast, bar --- everything was simply superb ...... AAA+++!!
  • Dr
    United States United States
    The gentleman, Vincent, who carried our bags was very polite and helpful. Julia at the check-in/reception desk was extremely helpful with directions to different locations like the Christmas Market, etc. and answering various questions. Thank...
  • Marek
    United Kingdom United Kingdom
    Best hotel we have been to in Wroclaw. Staff are great, hotel incredible, food so amazing and the bar full of great drinks
  • Marion
    United Kingdom United Kingdom
    Beautiful building, fab food and friendly helpful staff. Loved our stay!
  • Nicholas
    United Kingdom United Kingdom
    The hotel was beautiful and the staff exceptionally helpful and friendly. It was very clean and the furnishings immaculate and in good order. The room was lovely and large, with high ceilings and huge windows letting in lots of light, it was also...
  • Timothy
    United Kingdom United Kingdom
    The hotel was very clean and modern. Room was lovely. Price point was also very good for a luxury hotel
  • Shaun
    Ireland Ireland
    Property was nice. Staff were friendly and the restaurant food was delicious. Location was great, a short walk from the huge mall in one direction, and an equally short walk in the other direction to the centre of the old town.
  • Ruth
    United Kingdom United Kingdom
    Absolutely stunning property, greeted by friendly staff members at all times. Spa facility was a lovely bonus! We had room 312 which was just beautiful. Couldn’t fault the hotel at all, staff were fantastic and it is absolutely worth the stay.
  • Dr
    United States United States
    Staff were friendly and helpful. "Matthew" in particular was very helpful when I telephoned after making the reservation. He deserves a raise or bonus. He was helpful, friendly and professional. I would always stay in this hotel while visiting...
  • Galyna
    Ukraine Ukraine
    A great hotel. A real five star hotel itself, location, parking in front of the hotel (we had no problems), breakfast, staff. Everything is 5 plus. Our car broke down and we were forced to stay for a few days. The hotel staff quickly resolved all...

Hotel surroundings

Restaurants
1 restaurant on site

  • Wierzbowa 15
    • Cuisine
      International
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Hotel Altus Palace - Destigo Hotels
Great facilities! Review score, 9.5

Most popular facilities

  • Private parking
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs 150 zł per day.

    Reception services

    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • 24-hour front desk

    Cleaning services

    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Safety deposit box

    General

    • Shuttle service
      Additional charge
    • Hypoallergenic
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service

    Accessibility

    • Wheelchair accessible
    • Upper floors accessible by elevator

    Wellness

    • Fitness
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna

    Languages spoken

    • English
    • Polish

    House rules
    Hotel Altus Palace - Destigo Hotels takes special requests - add in the next step!

    Check-in
    From 15:00 to 00:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Extra bed upon request
    Free
    Cot upon request
    Free
    4+ years
    Extra bed upon request
    100 zł per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are allowed. Charges may be applicable.
    Groups
    When booking more than 10 rooms, different policies and additional supplements may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardDiners ClubMaestro Cash is not accepted

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.