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The elegant, 5-star Hotel H15 Francuski Old Town - Destigo Hotels is located only 400 metres from the Main Market Square in Kraków. It offers stylish rooms with free internet, tea and coffee-making facilities and a minibar. All rooms at the Francuski are decorated in Art Nouveau style with period details and furniture. Each comes with satellite TV and a bathroom with a bathtub or shower, toiletries and a hairdryer. A buffet breakfast is served every morning in the hotel restaurant. The bar is a great place to relax with a drink. The hotel also has a restaurant serving French cuisine, as well as completely gluten-free dishes. Front desk staff is available 24 hours a day and can arrange shuttle service, store guests’ valuables in the safe or assist with luggage storage. Concierge services can also be arranged for. Hotel H15 Francuski Old Town - Destigo Hotels is situated 1.2 km from the Wawel Royal Castle. The city’s main railway station, Kraków Główny, is only a 5-minute walk away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Destigo Hotels
Hotel chain/brand

Property highlights

  • Breakfast available
    Very good breakfast

  • Parking
    Valet parking, Accessible

  • Shuttle service
    Airport shuttle

  • Views
    City view, View, Inner courtyard view

  • Kitchen facilities
    Coffee machine, Electric kettle


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 large double bed
1 double bed
2 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
2 single beds
1 double bed
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Guest reviews

Categories:

Staff
9.5
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.9
Location
9.8
Free WiFi
9.3
High score for Kraków

Select topics to read reviews:

Guests who stayed here loved

  • Tracey
    United Kingdom United Kingdom
    Excellent location Friendly service Hotel so clean and nicely furnished
  • Martin
    China China
    The reception crew were excellent, friendly and well informed.
  • Caroline
    United Kingdom United Kingdom
    Excellent location and lovely room with a little lounge attached. Delighted could open the windows. Staff were lovely and v helpful. We had a pack up breakfast as we were leaving early to catch a train and sufficient food was provided for both...
  • David
    New Zealand New Zealand
    Super friendly staff. Amazing food and ambience in dining room for breakfast. Had a wonderful 'pera palace' feel.
  • Chiaw
    United Kingdom United Kingdom
    5 stars facilities with 5 stars services! It was my fiance's birthday and they have arranged a birthday surprise for him on the house!
  • Diana
    Israel Israel
    Great hotel, great service. We very like evrething. Super!
  • Pierre
    Malta Malta
    Perfect location. The breakfast was delicious, and the presentation was like a work of art . The staff were very professional, especially the waitresses at the restaurant. If I will visit Krakow again, Francuski will definitely be my hotel again
  • Peter
    Ireland Ireland
    Location very central 5 min walk from main square Room beatiful Breakfast lovely
  • Joanne
    United Kingdom United Kingdom
    Fantastic location. Decor was lovely. Staff friendly and helpful. Lovely comfortable spacious room, we were upgraded to a suite and it was outstanding.
  • Ann
    United Kingdom United Kingdom
    Breakfast was an additional extra, not the best if you didn’t eat eggs. Only options were, poach, scrambled,omelette etc. Room was perfect, cleaned each day and towels exchanged. The location was perfect, two minutes walk from Krakow Old Town...

Hotel surroundings

Restaurants
1 restaurant on site

  • Brasserie Olympique
    • Cuisine
      French
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Traditional • Romantic

Facilities of Hotel H15 Francuski Old Town - Destigo Hotels
Great facilities! Review score, 8.9

Most popular facilities

  • Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Walking tours
    Additional charge
  • Billiards

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not needed) and costs 100 zł per day.

  • Valet parking
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Fitness centre

Languages spoken

  • English
  • Polish

House rules
Hotel H15 Francuski Old Town - Destigo Hotels takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of 150 zł is required on arrival. That's about HK$ 303. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
150 zł per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print
Need-to-know information for guests at this property

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

A damage deposit of 150 zł is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.