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Reliable info:
Guests say the description and photos for this property are very accurate.

Set in Kraków, 800 metres from Town Hall Tower, Hotel Golden Queen features accommodation with a terrace and private parking. This 4-star hotel offers a tour desk and luggage storage space. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel all rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Hotel Golden Queen provides certain units with city views, and rooms include a kettle. The units will provide guests with a fridge. Breakfast is available every morning, and includes buffet, continental and vegetarian options. Popular points of interest near the accommodation include Main Market Square, Cloth Hall and Marszałek Piłsudski Stadium. John Paul II International Kraków–Balice Airport is 15 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Kraków, this hotel has an excellent location score of 9.6

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Buffet

Private parking at the hotel


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Availability

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Room type
Number of guests
 
Bedroom
1 large double bed
Living room
1 sofa bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
2 single beds
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 345 reviews from the past 12 months.
Guests loved the Hotel Golden Queen's prime <b>location</b> near Krakow's attractions. The <b>breakfast</b> was praised for its variety and quality. Staff were noted for their friendliness and helpfulness. Rooms were clean and comfortable, though some guests mentioned issues with bedding and showers.
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Categories:

Staff
9.3
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
9.1
Location
9.6
Free WiFi
8.8
High score for Kraków

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Guests who stayed here loved

  • Ewa
    United Kingdom United Kingdom
    The property was lovely very clean and smelt amazing 24/7 Rooms were spacious and beds were comfy. Venue and breakfast was amazing would definitely recommend and visit again.
  • Chloe
    Ireland Ireland
    Great location, room was very spacious and clean and also reasonably priced
  • Barry
    United Kingdom United Kingdom
    Excellent choice at breakfast,Superbly located to walk to the old town
  • Artur
    Estonia Estonia
    It's charming and beautiful, comfortable and functional in general. Great breakfast.
  • Selini
    Greece Greece
    The hotel was near the old town and to the airport bus. Also you could find many cafes and bakeries near by. The room was super clean. The size of the room was ok and the beds were really comfortable.
  • Kerry
    United Kingdom United Kingdom
    Amazing hotel, fantastic breakfast staff really friendly and helpful will definitely be coming back Poland is a beautiful place
  • Robert
    Ireland Ireland
    The property was first class along with the staff.The breakfast was excellent and well presented. Location was superb!
  • Chloe
    Ireland Ireland
    The room was amazing , the staff were attentive and so nice.
  • Arcângela
    Ireland Ireland
    The hotel is very stylish. We loved the decoration and being able to press a button to raise the bed all the way up to the ceiling was very cool. The staff is nice and breakfast had plenty of options to choose from. It's served from 7am, so...
  • Lily
    United Kingdom United Kingdom
    Absolutely brilliant. Perfect for your stay in the city. Close to centre, great transport links. Close to local shop

Hotel surroundings

Facilities of Hotel Golden Queen
Great facilities! Review score, 9.3

Most popular facilities

  • Private parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Room service
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is needed) and costs 140 zł per day.

  • Parking garage

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

General

  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Wheelchair accessible

Languages spoken

  • English
  • Polish

House rules
Hotel Golden Queen takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Cot upon request
Free
7+ years
Extra bed upon request
80 zł per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit card Cash is not accepted
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 06:00.

The fine print
Need-to-know information for guests at this property

In the case of staying at the facility with children, please note that the facility is legally obligated to apply child protection standards, verify the identity of minors, and establish their relationship with the adult they are staying with.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Golden Queen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 06:00:00.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.