Hotel H15 Luxury Palace - Destigo Hotels
- Garden
- Pets allowed
- Swimming Pool
- Free WiFi
- Balcony
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
You might be eligible for a Genius discount at Hotel H15 Luxury Palace - Destigo Hotels. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Set in Kraków and with St. Florian's Gate reachable within 100 metres, Hotel H15 Luxury Palace - Destigo Hotels offers concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a bar. Offering a restaurant, the property also has a fitness centre, as well as an indoor pool and a sauna. The accommodation provides room service, a 24-hour front desk and organising tours for guests. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Hotel H15 Luxury Palace - Destigo Hotels features some units that feature a balcony, and all rooms come with a kettle. At the accommodation all rooms have bed linen and towels. A buffet breakfast is available every morning at Hotel H15 Luxury Palace - Destigo Hotels. The hotel offers 5-star accommodation with a hot tub. Popular points of interest near Hotel H15 Luxury Palace - Destigo Hotels include Krakow Central Railway Station, Lost Souls Alley and St. Mary's Basilica. John Paul II International Kraków–Balice Airport is 17 km from the property, and the property offers a paid airport shuttle service.
Couples particularly like the location — they rated it 9.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
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Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
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1 large double bed | ||
1 large double bed | ||
1 large double bed | ||
1 large double bed | ||
Bedroom 1 large double bed Living room 1 sofa bed | ||
Bedroom 1 large double bed Living room 1 sofa bed | ||
1 large double bed | ||
1 large double bed |
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Guests who stayed here loved
- KirstenSouth Africa“The design of the hotel is a perfect balance of historical and contemporary. It felt luxurious while also very comfortable and relaxed.”
- LindseyUnited Kingdom“Absolutely immaculate And had lots of room and luxuries”
- EdwardUnited Kingdom“location is perfect for visiting Krakow - minutes from the main square. The hotel and the staff are lovely - welcoming and very comfortable. Worth every penny.”
- RichardUnited Kingdom“Beautiful old style hotel but with modern features, close to the main square so ideal for the Christmas market and site seeing. I stayed here with my daughter last week and we both had a great time, breakfast was particularly good. The staff were...”
- VictoriaplumUnited Kingdom“Everything..... from the moment we walked in we had a warm welcome.... the hotel is beautiful... the room was clean and spacious.... the spa was great and I had an excellent back massage.”
- ElizabethIreland“Everything, the hotel was fabulous, the location fantastic and the staff were amazing”
- HansGermany“Very freundly staff , did an Upgrade to make me as a guest happy. Good Location to the City Center market Bur still a quite place”
- SuzanneIreland“It was so clean and beds were comfortable and staff were friendly. We didn’t eat here so can’t comment on the food”
- HelenUnited Kingdom“The Spa, Heated floor, location, comfy bed and pillows, art work, quiet, windows that open”
- LauraUnited Kingdom“Really beautiful hotel, staff were friendly and attentive. Loved the pool & spa after a day of exploring in the cold. Room was very spacious, spotlessly clean and well appointed. Location is brilliant.”
Hotel surroundings
Restaurants2 restaurants on site
- Bistro The Hours
- CuisineInternational
- Open forLunch • Dinner • Cocktail hour
- AmbianceModern
- Restauracja Artesse
- CuisineEuropean
- Open forDinner
Facilities of Hotel H15 Luxury Palace - Destigo HotelsGreat facilities! Review score, 9.5
Most popular facilities
- Indoor swimming pool
- Parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linen
- Wardrobe or closet
Outdoors
- Outdoor furniture
- Garden
Kitchen
- Coffee machine
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
PetsPets are allowed. Charges may be applicable.
Activities
- Bicycle rentalAdditional charge
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Temporary art galleriesAdditional chargeOff-site
- HikingAdditional chargeOff-site
Living Area
- Desk
Media & Technology
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingPublic parking is possible at a location nearby (reservation is not needed) and costs 150 zł per day.
- Valet parking
Reception services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
Accessibility
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Indoor swimming poolFree!
- Open all year
- All ages welcome
- Pool/beach towels
- Sun loungers or beach chairs
Wellness
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
Languages spoken
- English
- Italian
- Polish
- Russian
- Ukrainian
House rulesHotel H15 Luxury Palace - Destigo Hotels takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel H15 Luxury Palace - Destigo Hotels in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.