Ideally situated in Kraków, Mercure Krakow Stare Miasto features air-conditioned rooms, a fitness centre, free WiFi and a shared lounge. This 4-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hotel, the rooms have a desk, a flat-screen TV, a private bathroom, bed linen and towels. The rooms are equipped with a safety deposit box, while selected rooms also boast a terrace and others also feature city views. All rooms will provide guests with a wardrobe and a kettle. The daily breakfast offers buffet, à la carte or vegetarian options. At Mercure Krakow Stare Miasto you will find a restaurant serving international cuisine. Vegetarian and gluten-free options can also be requested. The area is popular for cycling, and bike hire is available at the accommodation. Popular points of interest near Mercure Krakow Stare Miasto include Krakow Central Railway Station, Galeria Krakowska and St. Florian's Gate. John Paul II International Kraków–Balice Airport is 16 km from the property, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the real heart of Kraków, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Vegetarian, Vegan, Gluten-free, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 large double bed
2 single beds
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.8
Location
9.7
Free WiFi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Tom
    United Kingdom United Kingdom
    This Mercure was excellent value for money! The location is central, only a short hop away from the central market square, and a perfect jump off to explore the rest of Krakow. The hotel is very clean and well kept with a modern aesthetic that...
  • Paul
    United Kingdom United Kingdom
    In the perfect spot close to everything even got upgraded
  • Tyler
    United Kingdom United Kingdom
    smelled amazing, calm and quiet environment and very comfortable
  • Paul
    Ireland Ireland
    The peace and quiet. It was a very relaxing break for me. And the hotel was very beautiful and clean. I would also like to thank Natalia and Daria on the reception desk.they were both very helpful and charming and always smiling which it what a...
  • Robert
    Netherlands Netherlands
    EASILY T H E B E S T HOTEL IN KRAKOW! [+] centered across one the biggest malls Galeria Krakowska [+] 2 min from the train station - easy to take the high speed train to Warsaw (4h) or Gdanks-Gdinia-Sopot/Tri-city (6h) [+] 2 min from the old...
  • Graham
    United Kingdom United Kingdom
    Best smelling hotel I've ever been to! Friendly staff and rooms were always clean when we returned.
  • David
    Australia Australia
    Breakfast was super staff was very very helpful great location right near the train station rooms were perfect
  • Stephan
    Belgium Belgium
    beautiful and cosy interiour very friendly & customer focused staff spacious rooms excellent restaurant
  • Karen
    United Kingdom United Kingdom
    Fabulous location central to everything Close to restaurants bars and shops Everything within walking distance Fabulous greeting from reception staff who went above and beyond answering our questions
  • Julie
    United Kingdom United Kingdom
    Excellent hotel great location Clean lovely room Staff very polite and nothing to much trouble

Hotel surroundings

Restaurants
1 restaurant on site

  • WINESTONE
    • Cuisine
      International
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Mercure Krakow Stare Miasto
Great facilities! Review score, 9.2

Most popular facilities

  • Private parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Cycling
  • Hiking
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs 120 zł per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Fitness centre

Languages spoken

  • German
  • English
  • French
  • Polish
  • Russian
  • Ukrainian

House rules
Mercure Krakow Stare Miasto takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
This property accepts
American ExpressVisaDiners ClubMaestroCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.