Situated in the building formerly used by the Royal Guard of the Court at the Palace of Queluz, this luxury hotel offers spacious rooms with satellite TV. The air-conditioned rooms at Pousada Palacio de Queluz are individually decorated and feature warm colours and elegant wooden furniture. All rooms have a work desk, a minibar, and an en suite bathroom with a hairdryer. Guests who want to explore their surroundings can rent a car at the 24-hour reception. Free parking is available on site. Lisbon’s city centre is just 15 km from Pousada Palacio de Queluz, and Sintra is 14 km away.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pestana Hotel & Resorts
Hotel chain/brand
Pestana Hotel & Resorts

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
or
2 single beds
2 single beds
or
1 double bed
1 double bed
or
2 single beds
1 double bed
or
2 single beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 90 reviews from the past 12 months.
Guests raved about the excellent <b>breakfast</b> and praised the <b>convenient location</b> near the palace. The staff received high marks for their friendliness. <b>Room comfort</b> had mixed reviews with some finding it cosy while others noted issues with soundproofing and temperature control. <b>Room size</b> was appreciated.
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Categories:

Staff
9.4
Facilities
8.7
Cleanliness
9.1
Comfort
9.2
Value for money
8.5
Location
8.8
Free WiFi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Robert
    Portugal Portugal
    Spacious classical rooms. Excellent receptionists. Plenty of good restaurants walking distance. Very quiet. Very good breakfast
  • Rebecca
    United Kingdom United Kingdom
    Gluten free bread roll and muffin supplied each day for breakfast.pleanty of food and drink provided.
  • Stefan
    Serbia Serbia
    Great hoapitality. Good breakfast. Very comfortable 🙂
  • Terence
    United Kingdom United Kingdom
    Great stay, staff excellent as were the facilities. Ideal location for Lisbon and yards away from the Palace.
  • Muhammad
    United Kingdom United Kingdom
    Location, property very clean well maintained, staff very professional , Palácio Nacional de QUELUZ (Palace) infront of the hotel it’s a must visit place
  • Chris
    United Kingdom United Kingdom
    Stunning location, excellent for Base Lots of parking, very easy to get around, we were easily able to get a ride into Lisbon and also to drive off to Sintra, excellent breakfast
  • Igor
    Serbia Serbia
    Hotel is the Queen Palace and therefore we felt the spirt of 19th century. Everything was excellent staff very polite and helpful especially I have to mention receptionist Luisa, she was very kind and friendly to us.
  • Maria
    Germany Germany
    The friendly and helpful personal, the site, the comfort and the exceptional breakfast. Very nice place to visit Lissabon and Sintra.
  • Fernando
    Portugal Portugal
    The history of the building reflects in every aspect of the venue. The room was very spacious
  • Richard
    United Kingdom United Kingdom
    The location is fantastic. Easy to get to Lisbon and Sintra by train.

Hotel surroundings

Facilities of Pousada Palacio de Queluz
Great facilities! Review score, 8.7

Most popular facilities

  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Family rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Room Amenities

  • Socket near the bed

Activities

  • Hiking
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Street parking
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping

Business facilities

  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Safety deposit box

General

  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Languages spoken

  • English
  • Portuguese

House rules
Pousada Palacio de Queluz takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Paying at this property
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The fine print
Need-to-know information for guests at this property

Prior to their arrival, guests are kindly requested to specify their bedding preference for any room type. Please specify the extra beds required, if any. Please specify the number of adults and children under 12. This can be inserted in the Special Requests Box during booking.

Please note that only 1 extra bed or baby cot can be accommodated, on request. Charges may be applicable.

Please note that pets are only allowed in some of the property’s public areas. Upon check-in, please ask the front desk for more details.

Please note that the property reserves the right to pre-authorise credit cards prior to arrival. Full payment for the accommodation is due upon check-in time.

Please note that for reservations of 5 rooms or more, different policies will apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 1506