Get the celebrity treatment with world-class service at Swissotel Al Maqam Makkah

Reliable info:
Guests say the description and photos for this property are accurate.

Overlooking the holy city, Swissotel Al Maqam Makkah stands tall at the heart of the Muslim world. As part of prominent Abraj Al Bait complex, the hotel faces the holy Kaaba and has direct access to to the holy mosque from Ibrahim Al-Khalil street and Tunnel entrance in B2. There is another direct entry way to the hotel from Abraj Al Bait complex. The 1,624 rooms and suites carry an embracing atmosphere, many of them have a graceful view of the holy Kaaba. With the variety of international and oriental delicacies, Al Khairat restaurant and Masharif tea lounge provide you an invigorating ambience with the fine quality service. For a convenient shopping experience in Makkah, the hotel provides direct access to the shopping mall within Abraj Al Bait complex. The nearest airport is King Abdulaziz International Airport, 75 km from the property.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

Situated in the best rated area in Makkah, this hotel has an excellent location score of 8.9

Breakfast info

Halal, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
3 single beds
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
3 single beds
3 single beds
1 large double bed
2 single beds
2 single beds
2 single beds
City Room
1 double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.4
Facilities
8.3
Cleanliness
8.5
Comfort
8.6
Value for money
7.4
Location
8.9
Free WiFi
7.8
High score for Makkah

Select topics to read reviews:

Guests who stayed here loved

  • Maryam
    United Kingdom United Kingdom
    Lovely view, perfect service, very nice staff helped us with taxis and our bags. Can’t fault it!
  • Hamid
    United Arab Emirates United Arab Emirates
    From Service at check-in till check-out, it was amazing. The staff was super friendly, prompt response to the service requirements. Loved the experience.
  • Naima
    France France
    The hotel location is next to the Haram, the accommodation service, reception service, restaurant service and luggage services were very keen to provide all our requests Special thanks to Iman from the reception, Bashayer from the communications...
  • Asad
    United Kingdom United Kingdom
    Proximity to Haram. Superb and very cooperative staff. Big Thanks to Rizan the house keeper who took extra measures for the cleanliness. Overall excellent service and hotel amenities.
  • Mohammed
    United Kingdom United Kingdom
    The hotel was really close to masjid Al haram, it was a really comfortable hotel, there’s no word for me to praise them. It was a very pleasant experience. The staffs were very kind and friendly. The people who came and cleaned the rooms were very...
  • Safwan
    United Kingdom United Kingdom
    Amazing view, we got the Premier Kaaba View Room and it was exceptional. Staff were very friendly and helpful, it was busy when we got in but Muhammad saw us in Ihram and took us to another desk and checked us in and Hani on our...
  • A
    Ahmed
    Egypt Egypt
    Stuff was very professional, hotel is clean, food taste was excellent, extraordinary kabaa view
  • Jancy
    United Arab Emirates United Arab Emirates
    The location is excellent..we took the Ka'aba view..so divine and totally worth it. It's an easy walk to the Haram for Umra. Breakfast spread is good and they have a huge dining area.
  • Karem
    Saudi Arabia Saudi Arabia
    The location of the hotel is wonderful and the breakfast as usual is great.
  • Faraz
    Saudi Arabia Saudi Arabia
    Location Staff behaviour Room upgradation Breakfast Elevator Seperate Access

Hotel surroundings

Restaurants
1 restaurant on site

  • Al Khairat Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Swissotel Al Maqam Makkah
Great facilities! Review score, 8.3

Most popular facilities

  • Parking on site
  • Family rooms
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift

Food & Drink

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not possible) and costs SAR 250 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Languages spoken

  • Arabic
  • English
  • Hindi
  • Urdu

House rules
Swissotel Al Maqam Makkah takes special requests - add in the next step!

Check-in
From 16:00
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
SAR 250 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
SAR 250 per child, per night
12+ years
Extra bed upon request
SAR 500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Important Notice: Entry to Makkah during Hajj season is restricted to those with a valid Hajj permit issued by the government.

According to the Ministry of Tourism, entry to Mecca during the Hajj season is limited to those with a valid Hajj permit valid

During the Ramadan season, the check-in time will be adjusted to 18:00 to accommodate the special needs of our guests during this holy month. We appreciate your understanding and look forward to welcoming you.

License number: 10007391