Get the celebrity treatment with world-class service at Swissotel Makkah

Reliable info:
Guests say the description and photos for this property are very accurate.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located only 100 metres from the holy Masjid Al Haraam, overlooking the Ka’aba, as well as the entire Masjid. All accommodations at Swissôtel have carpeted floors. Each suite offers a spacious seating area with a flat-screen TV and a minibar. A marble bathroom is also included. The restaurant offers fine dining with a selection of mouth-watering seasonal specialties, while at Café Swiss a combination of international and traditional cuisine is served. Room service is available 24 hours. Swissotel Makkah offers a fully equipped business centre, providing guests with everything they need to stay on top of their work. With private entrances that make it easier for pilgrims to reach the Masjid Al Haram, Swissotel is also the only property in the Abraj Al Bait Endowment with a direct entrance through Ajyad Street. King Abdulaziz International Airport is 80 km away from Swissôtel Makkah. Ironing and laundry can be arranged by the 24-hour front desk.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

Situated in the best rated area in Makkah, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Halal, Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
3 single beds
3 single beds
3 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
4 single beds
4 single beds
4 single beds
Bedroom 1
2 single beds
Bedroom 2
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
2 single beds
4 single beds
4 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
2 single beds
Bedroom 2
2 single beds
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Living room
1 sofa bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Globe Certification
Guest reviews

Categories:

Staff
8.9
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
7.7
Location
9.2
Free WiFi
8.3
High score for Makkah

Select topics to read reviews:

Guests who stayed here loved

  • Usman
    Canada Canada
    Best thing location and breakfast . Amazing service, very very respectful staff. The location is superb and has better lifts than many other hotels in the clock tower
  • Mohammed
    United Kingdom United Kingdom
    Location and breakfast in the morning were the best bit from our 6 night stay. Only 5 minutes walk for a fit person to the masque.
  • Iftekar
    United Kingdom United Kingdom
    Great location, friendly staff, great evening dinner, decent room.
  • Mohammad
    Canada Canada
    The Kaba view was amazing, the staff was helpful, overall it was clean.
  • Iftekhar
    United Kingdom United Kingdom
    -The location and haram view. - room cleaning is very good
  • Shakil
    Mauritius Mauritius
    Close to clock tower ! And some rooms with amazing view on Kaaba !
  • Ali
    Australia Australia
    Staff is very friendly and approachable, clean rooms, great location.
  • Sheeba
    United Kingdom United Kingdom
    Location was the best part- just minutes away from Gate 3 Al Haram mosque. The hotel upgraded us to Kaaba view with some extra cost.
  • Mohamed
    United Kingdom United Kingdom
    Every thinks staff excellent experiences Food nice room clean
  • Liaqat
    United Kingdom United Kingdom
    The breakfast was great loads of variety Location was great

Hotel surroundings

Restaurants
1 restaurant on site

  • Al Ruwad Restaurant
    • Cuisine
      American • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Vegan

Facilities of Swissotel Makkah
Great facilities! Review score, 8.7

Most popular facilities

  • Family rooms
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Laundry

Bathroom

  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor furniture

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Breakfast in the room

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Concierge service
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Heating
  • Chapel/shrine
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken

  • Arabic
  • English
  • Hindi

House rules
Swissotel Makkah takes special requests - add in the next step!

Check-in
From 16:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
SAR 500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Paying at this property
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The fine print
Need-to-know information for guests at this property

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements.

The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to non-compliance of these requirements.

Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay. Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.

During Month of Ramadan breakfast will served as Iftar and Dinner will be served as Sohour.

During Month of Ramadan Check in time 18:00.

Entry to Makkah during Hajj season (from 23 May 2024 to 21 June 2024) is restricted to those with a valid Hajj permit issued by the government.

License number: 10007774