Reliable info:
Guests say the description and photos for this property are accurate.

JEN Singapore Tanglin by Shangri-La is conveniently located on the Orchard Road shopping district and a 2-minute walk from Orchard Boulevard MRT Station. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant. The hotel is connected to Tanglin Mall, where shops, cafes, restaurants and supermarkets are easily within reach. It is within walking distance from Singapore's first UNESCO World Heritage Site, the serene Botanic Gardens. It is a 15-minute stroll from major malls like ION Orchard and Wisma Atria. All rooms come with free internet access. Overlooking beautiful gardens or the city, rooms at JEN Singapore Tanglin by Shangri-La are equipped with a satellite TV and minibar. En suite bathrooms come with premium toiletries, bathrobes and hairdryers. Guests can enjoy massage treatments at the spa or simply relax at the sauna and steam rooms. The hotel also provides a business centre and laundry services. Ah Hoi's Kitchen serves local delights, while J65 serves all-day buffet. Guests can also enjoy light refreshments at Rumpoles Bar.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JEN by Shangri-La
Hotel chain/brand
JEN by Shangri-La

Property highlights

Situated in the best rated area in Singapore, this hotel has an excellent location score of 8.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Halal, Buffet

FREE parking!

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
1 double bed
1 large double bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
7.9
Location
8.6
Free WiFi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • Suhaimi
    Singapore Singapore
    Cosy room & facilities. Friendly and warm staff. Thumb up to Daniel at Front Desk. Very knowledgeable and helpful.
  • Christopher
    United Kingdom United Kingdom
    Quick check in. Room clean, bed was extremely comfortable. Good stock of toiletries. Great pool & spa area where we could freshen up later in the day for our evening flights.
  • Catriona
    Australia Australia
    Fantastic room , comfy bed, club access was amazing and they had no problem dealing with my food allergies. My partner loved the laksa fir brekky daily.
  • Violet
    United Kingdom United Kingdom
    Great location with an MRT station across the road. Friendly staff. 20-25 minutes brisk walk to Orchard Ion. Comfortable and clean rooms. Staff were really attentive and gave us a little surprise in our room for our anniversary. Would visit again...
  • Linda
    Australia Australia
    Staff were incredibly helpful and breakfast was amazing. There was a very big selection for breakfast to cater for everyone.
  • Dennis
    United Kingdom United Kingdom
    Convenient for Botanical gardens and shops and restaurants near.
  • Cindy
    Singapore Singapore
    Love the room and facilities. The toilet has sliding door so it is well-sealed from the rest of the room.
  • Mamta
    India India
    THE BREAKFAST SPREAD WAS GOOD. CLOSE TO ORCHARD ROAD.
  • Barbara
    United Kingdom United Kingdom
    Excellent location close to Orchard Boulevard station and Tanglin mall. Room very comfortable and extremely clean. Swimming pool and gym were used. Bar on 4th floor was very useful! Staff very polite and helpful .
  • Domotor
    Hungary Hungary
    The location was simply excellent, the staff were super friendly; the room was comfortable, and the amenities were great.

Hotel surroundings

Restaurants
3 restaurants on site

  • J65
    • Cuisine
      Chinese • Indian • Japanese • Korean • Local • Asian • International • European
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian
  • Ah Hoi's Kitchen
    • Cuisine
      Cantonese • Chinese
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian
  • Jen's Kitchen On Tthe Go
    • Cuisine
      American • Asian
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal

Facilities of JEN Singapore Tanglin by Shangri-La
Great facilities! Review score, 8.4

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Free parking
  • Fitness centre
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • Pool view
  • View

Outdoors

  • Outdoor furniture

Kitchen

  • Children's high chair
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
  • Happy hour
    Additional charge

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free public parking is possible at a location nearby (reservation is not needed).

  • Accessible parking

Reception services

  • Lockers
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Entertainment and family services

  • Baby safety gates

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool bar
  • Pool cover
  • Sun loungers or beach chairs

Pool 2 - outdoorFree!

  • Open all year
  • Adult only

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Hindi
  • Malay
  • Chinese

House rules
JEN Singapore Tanglin by Shangri-La takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
S$ 106.92 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
S$ 106.92 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

The payable total price may be increased by 1% due to the GST increase in 2024. Kindly provide the hotel with your arrival flight details including flight number and arrival timing, prior to arrival. For early check-ins, a pre-block of guest room is required to guarantee a confirmed early check-in, chargeable at 1 night's charge. Please note that the standard check-in time applies if a pre-block request is not received.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.