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Get the celebrity treatment with world-class service at Hotel Royal Chiaohsi

Reliable info:
Guests say the description and photos for this property are very accurate.

Open-air hot spring pools, a heated outdoor pool and pampering spa treatments can be enjoyed at Hotel Royal Chiao Hsi. It provides a free shuttle from Chiaohsi Railway Station, a 10-minute drive away. The modern suites come with free WiFi. Overlooking the scenic mountains, the air-conditioned suites are decorated in either a Japanese or Western style. All come with a flat-screen TV, DVD player and well-stocked minibar. Large bathrooms have a bathtub. Hotel Royal Chiao Hsi is located in Yilan, a 25-minute walk from Wufongchi Scenic Area. Taipei Songshan Airport is an hour's drive away. Guests can exercise at the gym, sing karaoke or play table tennis. The hotel also boasts beautiful landscaped gardens and a massage house. A tour desk and laundry services are also available. Zen Garden Fusion Cuisine offers a sushi bar, while View Western Restaurant serves an international buffet spread. Cakes and Japanese sake can be enjoyed at the Lobby Bar.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hotel Royal
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.1)

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available at the hotel


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Availability

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Room type
Number of guests
 
3 futon beds
1 extra-large double bed
2 single beds
and
2 futon beds
1 extra-large double bed
3 futon beds
1 extra-large double bed
and
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
2 single beds
2 single beds
2 single beds
2 futon beds
2 futon beds
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Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.3
Comfort
9.3
Value for money
8.2
Location
9.1
Free WiFi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • Shu
    Taiwan Taiwan
    Wonderful hot spring, wonderful food & beverage, great show and entertainment!!
  • Oi
    Hong Kong Hong Kong
    The hotel is very beautiful. Settled at the foot of a hill. With many family oriented recreational facilities and activities. We had to stay indoor at the hotel for 3 days because of a typhoon but we felt safe, cared by the staff and not bored!
  • Amy
    Australia Australia
    Service location food facilities were excellent. Everything is taken care of including having towels available at the pools The night buffet was very good quality but the zen garden restaurant chefs menu was even better. The hotel also had a...
  • Lin
    New Zealand New Zealand
    Fantastic experience for all ages. Great half-board buffet selection. Friendly and welcoming staff. The rooms are dated but kept very clean and tidy. The smell of the tatami floors really gives the Japanese relaxing vibe. There are nearby short...
  • Ying
    Australia Australia
    Excellent facilities for the all family to enjoy. My kids love the pool and game room.
  • 靖怡
    Taiwan Taiwan
    Great dinner and breakfast. Various food are all delicious. Outdoor swimming pool and indoor hot spring are both fabulous!
  • Michelle
    Australia Australia
    Friendly staff, lots of facilities, food is great! Prefect for family with kids
  • Hsinyi
    United States United States
    The hotel and staff are super good! 2days 1 night is not enough, we will saty 3 days 2 nights for next time. The SPA is super good, too! We can stay in hotel whole day, we all super like the hotel!
  • Azusa
    Japan Japan
    There are so many staff who can speak Japanese. And their hospitality is wonderful.
  • I
    Taiwan Taiwan
    The facilities and breakfast, hot spring quality also nice.

Hotel surroundings

Restaurants
2 restaurants on site

  • 雲天自助餐廳
    • Cuisine
      Chinese • Italian • Japanese • Asian • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian
  • 岩波庭無菜單料理
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern

Facilities of Hotel Royal Chiaohsi
Great facilities! Review score, 9.2

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Spa and wellness centre
  • Free WiFi
  • Non-smoking rooms
  • 2 restaurants
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room

Outdoors

  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Live music/performance
  • Temporary art galleries
  • Mini golf
  • Hiking
  • Karaoke
    Additional charge
  • Table tennis
  • Billiards
  • Children's playground
  • Games room

Living Area

  • Sofa

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment and family services

  • Indoor play area

Cleaning services

  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Adult only
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproofing
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Foot massage
  • Neck massage
  • Spa/wellness packages
  • Foot bath
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • English
  • Chinese

House rules
Hotel Royal Chiaohsi takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

Please note that Yoga classes are available at this property. Additional charges will be applied separately.

Please note that the property may preauthorise your credit card up to the full reservation amount before arrival.

Other policies :

1. It is recommended that you make a reservation with the hotel after making a reservation to avoid disappointment

2. The hotel can provide baby cots, children's equipment and bath products, please be sure to inform in advance.

3. A maximum of 2 children can stay for free per room booked on this online platform

4. Children aged 0-4 can stay for free. The room includes amenities, excluding meals and extra beds. (The standard of meal fee should be based on the actual on-site specification.)

5. Children aged 5-11 will be charged an additional fee per person per night, including meals and accessories, excluding the fee for an extra bed.

6. 12 years old (inclusive) and above will be treated as adults.

7. If you need extra bed service, please call Hotel Reservation Team to make an appointment.

8. Provide free shuttle service from [Jiaoxi Station] to [ Hotel Royal Chiao Hsi]. For details, for more info please check the hotel's official website.

9. Please note: For a single booking of more than 5 rooms, other policies and additional requirements may apply.