Kampala Serena Hotel
Kampala Serena Hotel
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Get the celebrity treatment with world-class service at Kampala Serena Hotel
Offering an outdoor pool and a restaurant, Kampala Serena Hotel is located in Kampala. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a balcony. There is also an electric kettle. Featuring a shower, private bathroom also comes with a bath and a hairdryer. You can enjoy city view from the room. At Kampala Serena Hotel you will find a fitness centre. Other facilities offered at the property include a tour desk and luggage storage. The property offers free parking.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Free parking
- Fitness centre
- 7 restaurants
- Family rooms
- Tea/coffee maker in all rooms
- Bar
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Guests who stayed here loved
Tazmina
Kenya“Loved the breakfast, cleanliness of the room, friendliness of the staff and the overall ambience. The hotel is lush and spectacular”- Khadija
United Arab Emirates“Sheer beauty of the place Great breakfast Manicured gardens” - Simon
United Kingdom“Everything. All the staff were fantastic together with the hotels location. Would highly recommend this hotel. We were here for 7 days” 
Steve United Kingdom“Staff were super-friendly and the hotel was vey comfortable.”
Klaus-peter
Germany“High class business hotel, with all amenities possible. Very nice pool. Very nice routines to serve the comfort of the guests. We found a baby cot in the room, as requested. Very supportive and friendly staff.”
Ranjeet United Kingdom“Ambiance was great and Uganda tea at breakfast exceptional.”
Anthony United Kingdom“It was very green and good location. Staff were very nice too”
Hadijah United Kingdom“The staff were amazing. The food selection great. The location is central, and security is tight.”- Sifiso
South Africa“The staff is humble and professional. They have a willing attitude.” 
Matsglobetrotter
Italy“Excellent place to stay. The service is great, staff very attentive to the needs and the rooms very comfy and nice. Tried the spa and swimmingpools and all very nice”
Hotel surroundings
Restaurants7 restaurants on site
- The Explorers Italian Bistro
- CuisineItalian
- Open forLunch • Dinner
- AmbianceFamily friendly • Modern • Romantic
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
- The Lakes Restaurant
- CuisineAfrican • Seafood • Local • International
- Open forBreakfast • Brunch • Lunch • Dinner
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
- The Pearl Restaurant and Champagne Bar
- CuisineInternational
- Open forLunch • Dinner
- AmbianceModern • Romantic
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
- The Pool Bar and Restaurant
- CuisineInternational
- Open forLunch • Dinner
- AmbianceFamily friendly • Modern
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
- Bambara Lounge
- CuisineInternational
- Open forHigh tea
- AmbianceTraditional
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
- The Mist Bar
- CuisineInternational
- Open forLunch • Cocktail hour
- AmbianceTraditional
- Dietary optionsHalal • Kosher • Vegan • Gluten-free • Dairy-free
- The Ssese Patisserie
- CuisineInternational
- AmbianceModern
- Dietary optionsHalal • Kosher • Vegan • Gluten-free • Dairy-free
Facilities of Kampala Serena HotelGreat facilities! Review score, 9.2
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Free parking
- Fitness centre
- 7 restaurants
- Family rooms
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Bathrobe
- Hairdryer
Bedroom
- Wardrobe or closet
- Alarm clock
View
- View
Outdoors
- Outdoor furniture
- Sun terrace
- Balcony
- Terrace
- Garden
Kitchen
- Tumble dryer
- Electric kettle
Activities
- Aerobics
- Live music/performance
- Happy hourAdditional charge
- Themed dinner nightsAdditional charge
- Walking tours
- Movie nights
- Golf course (within 3 km)Additional charge
Living Area
- Seating Area
- Desk
Media & Technology
- Satellite channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingFree private parking is possible on site (reservation is not needed).
- Valet parking
- Accessible parking
Reception services
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Carpeted
- Soundproof rooms
- Lift
- Family rooms
- Barber/beauty shop
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
Accessibility
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoor swimming poolFree!
- Open all year
- All ages welcome
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
Wellness
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
Languages spoken
- English
House rulesKampala Serena Hotel takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Kampala Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
