Featuring a shared lounge, a restaurant as well as a bar, citizenM Chicago Downtown is located in the centre of Chicago, 1.7 km from Ohio Street Beach. This 4-star hotel offers a 24-hour front desk, a business centre and free WiFi. The property is non-smoking and is situated 2.4 km from Oak Street Beach. At the hotel, the rooms are fitted with a desk. Each room includes a safety deposit box and selected rooms have city views. All units in citizenM Chicago Downtown are equipped with a TV with cable channels and an iPad. Guests at the accommodation can enjoy a buffet breakfast. Popular points of interest near citizenM Chicago Downtown include Millennium Station, Shops at Northbridge and CIBC Theatre. Midway International Airport is 18 km away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

CitizenM
Hotel chain/brand
CitizenM

Property highlights

Situated in the real heart of Chicago, this hotel has an excellent location score of 9.7

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.0
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
9.7
Free WiFi
9.2
High score for Chicago

Select topics to read reviews:

Guests who stayed here loved

  • Frederico
    Brazil Brazil
    Very technological room with many controls using a tablet The room was clean, the bed very comfortable as as well as the pillows (as they say). Shower was great
  • John
    Canada Canada
    Breakfast was very good, though somewhat limited in selection. Room, though small, was very cleverly designed and quite comfortable
  • Kim
    United Kingdom United Kingdom
    The city view from the room was amazing: overlooking the Chicago Tribune building from bed can't be beaten! Room is compact but has everything you need, though it might feel claustrophobic for stays of more than a couple of nights. The communal...
  • Hung
    Taiwan Taiwan
    The staffs are super kindly and friendly, and they give me quite good impression. And the room is astonishing since you can control everything just from the tiny iPad.
  • Paul
    Ireland Ireland
    Clean, modern and fantastic location. Staff were welcoming and helpful. The controls in the room were awesome.
  • Nenna
    United Kingdom United Kingdom
    The art decor style, friendly staff, delicious breakfast
  • Douglas
    Brazil Brazil
    The location is perfect and the corner room very spacious with an amazing view! The checkin/checkout process very quick. Very friendly staff and a great atmosphere at the bar.
  • Agustin
    Italy Italy
    CitizenM is one of the best hotels i've been around the world.
  • Ana
    United States United States
    Rooms are clean, property is brand new, everything is modern and beautiful. Bed is comfortable and room is not noisy, which is great. Stellar location.
  • Anne
    United Kingdom United Kingdom
    Really handy location but got a quiet room. Chilled vibes.

Hotel surroundings

Restaurants
1 restaurant on site

  • canteenM - open 24/7
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

Facilities of citizenM Chicago Downtown
Great facilities! Review score, 9.1

Most popular facilities

  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • iPad
  • iPod dock
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Shared lounge/TV area
  • Luggage storage
  • Express check-in/check-out
  • Business centre
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Fitness

Languages spoken

  • English

House rules
citizenM Chicago Downtown takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 01:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBMaestroDiscover Cash is not accepted

The fine print
Need-to-know information for guests at this property

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

Breakfast is available from 6am to 11am at $18.95 plus taxes.

Late check-out fee from 2pm is $69 plus taxes.

The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.