Reliable info:
Guests say the description and photos for this property are very accurate.

Situated in Gatlinburg, less than 1 km from Ober Gatlinburg, Comfort Suites Gatlinburg Downtown-Convention Center features accommodation with a fitness centre, free private parking, a shared lounge and a terrace. With free WiFi, this 2-star hotel offers a 24-hour front desk and a business centre. The hotel has an indoor pool and luggage storage space. The units in the hotel are fitted with a TV. All rooms at Comfort Suites Gatlinburg Downtown-Convention Center have air conditioning and a desk. Guests at the accommodation can enjoy a buffet or an American breakfast. Guests at Comfort Suites Gatlinburg Downtown-Convention Center will be able to enjoy activities in and around Gatlinburg, like hiking, skiing and fishing. Ripley's Aquarium of the Smokies is 1.2 km from the hotel, while Dolly Parton’s Stampede is 11 km from the property. McGhee Tyson Airport is 70 km away.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Comfort Suites
Hotel chain/brand
Comfort Suites

Property highlights

Situated in the best rated area in Gatlinburg, this hotel has an excellent location score of 9.1

Breakfast info

American, Buffet, Breakfast to go

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
2 large double beds
Bedroom
2 large double beds
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
1 extra-large double bed
Bedroom
2 large double beds
Living room
1 sofa bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 135 reviews from the past 12 months.
Guests raved about the accommodation's <b>cleanliness</b> and <b>convenient location</b> near downtown Gatlinburg. The <b>friendly staff</b> and <b>comfortable rooms</b> were also appreciated. However, <b>parking</b> was noted as tight, and <b>breakfast</b> received mixed reviews, with some guests desiring more variety.
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Categories:

Staff
9.1
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.9
Location
9.1
Free WiFi
9.1
High score for Gatlinburg

Select topics to read reviews:

Guests who stayed here loved

  • Bobbie
    United States United States
    very clean and comfortable. breakfast was good. pool was warm and clean. easy walk to downtown.
  • Francene
    Australia Australia
    Very clean. The pool was clean. Great location. Nice & quiet - back from the main street. Friendly staff.
  • Terri
    United States United States
    Clean and bright. The rooms were comfortable and well kept. The breakfast was delicious.
  • Amy
    United States United States
    Front desk employee was extremely friendly, everything was impeccably clean and the room was very spacious. We will definitely be coming back to stay here if in the area.
  • Rebecca
    United States United States
    The room was very nice and clean and nicely decorated.
  • Alison
    United States United States
    The staff were lovely, helpful, and kind, and room interiors were the best part of the stay. The location is not particularly attractive but the interior of the hotel is nice enough. It's a 5 minute walk to the main street, so convenient enough....
  • Edwin
    United States United States
    La ubicacion fue fantastica, puedes dejar tu carro y caminar hacia la Av. Parkway que es donde estan los restaurantes y atracciones turisticas, es muy cerca y es seguro, en cuanto a el desayuno fue muy basico
  • Lisa
    United States United States
    Great location, close enough to walk to shopping in town but far enough to be out of the traffic. Beds were very comfortable!
  • Rhonda
    United States United States
    The beds were comfortable and the room was very clean
  • Ricky
    United States United States
    We didnt eat the breakfast but the coffee was good

Hotel surroundings

Facilities of Comfort Suites Gatlinburg Downtown-Convention Center
Great facilities! Review score, 9.2

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Facilities for disabled guests
  • Fitness centre
  • 24-hour front desk
  • Tea/coffee maker in all rooms

Bathroom

  • Hairdryer

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Terrace

Kitchen

  • Microwave
  • Refrigerator

Ski

  • Ski school
    Additional charge
  • Ski storage
    Additional charge

Activities

  • Hiking
    Off-site
  • Skiing
    Off-site
  • Fishing
    Off-site

Living Area

  • Desk

Media & Technology

  • TV

Food & Drink

  • Snack bar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access

General

  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Kids' pool
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Comfort Suites Gatlinburg Downtown-Convention Center takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$25 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$25 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.