Reliable info:
Guests say the description and photos for this property are very accurate.

Steps from the Wells Fargo Arena and the Mercy Medical Center, this hotel in central Des Moines, Iowa offers free shuttle service to the airport and local area attractions. Holiday Inn Des Moines - Downtown - Mercy Campus features amenities such as free parking and free WiFI Throughout the property. Guests will also enjoy the indoor pool and on-site fitness centre. Genevieve's restaurant serves savory American cuisine for breakfast and lunch in a comfortable and modern atmosphere. For dinner, guests will enjoy the Cityscape Lounge for its view and Executive Chef's culinary creations.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.1)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

FREE parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
2 double beds
2 large double beds
1 double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 42 reviews from the past 12 months.
Guests were pleased with the <b>convenient location</b> and <b>friendly staff</b>. However, <b>parking</b> was challenging due to closures. <b>Breakfast</b> options were limited and not always included. <b>Room cleanliness</b> and comfort received mixed reviews, with some guests noting issues with temperature control and outdated <b>facilities</b>.
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Categories:

Staff
7.4
Facilities
7.2
Cleanliness
7.7
Comfort
7.6
Value for money
6.7
Location
8.1
Free WiFi
6.8
Low score for Des Moines

Select topics to read reviews:

Hotel surroundings

Restaurants
2 restaurants on site

  • Genevieve
    • Cuisine
      American
    • Open for
      Breakfast • Lunch
  • Cityscape
    • Cuisine
      American
    • Open for
      Dinner • Cocktail hour

Facilities of Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Airport shuttle (free)
  • Non-smoking rooms
  • 2 restaurants
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Hairdryer

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace

Room Amenities

  • Socket near the bed

Activities

  • Live sport events (broadcast)
  • Cycling
  • Golf course (within 3 km)

Media & Technology

  • Telephone

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible at a location nearby (reservation is not needed).

  • Street parking

Reception services

  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Fan
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms

Indoor swimming pool
Free!

  • Open all year

Wellness

  • Sun umbrellas
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$10 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$10 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.