Located in Gatlinburg, 2.2 km from Ripley's Aquarium of the Smokies, MainStay Suites Gatlinburg Downtown Area provides accommodation with a fitness centre, free private parking and a shared lounge. The property is situated 3.1 km from Ober Gatlinburg, 12 km from Dolly Parton’s Stampede and 15 km from Dollywood. The hotel features an indoor pool and a 24-hour front desk. All units at the hotel are equipped with a TV with satellite channels and a kitchen. At MainStay Suites Gatlinburg Downtown Area every room is fitted with air conditioning and a private bathroom. The Grand Majestic Theater is 17 km from the accommodation, while Country Tonite Theatre is 17 km away. McGhee Tyson Airport is 70 km from the property.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Main Stay Suites
Hotel chain/brand
Main Stay Suites

Property highlights

Top location: Highly rated by recent guests (9.0)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.1
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
9.0
Location
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Brayden
    Australia Australia
    We absolutely loved the location of this property, super close to downtown Gatlinburg and an easy (and free) trolley ride there and back running until midnight. The room was a very decent size, was lovely having a couch in there also! Loved having...
  • V
    Velencia
    United States United States
    The beds were very comfortable, the 2 beds with sofa pull out with kitchenette were nice. Clean rooms. Staff was very friendly despite not wrong amenities listed with no breakfast.
  • A
    Andrew
    United States United States
    The hotel was clean, the staff were friendly and attentive. It's a new hotel so they were trying to get their breakfast going but it wasn't open yet, not a deal breaker. It was a little further away from the strip than I realized but for what I...
  • Rodriguez
    United States United States
    Extremely clean, is really a new property They are preparing to offer breakfast but wasn’t available to us yet. Staff was amazing, oriented us about the area.
  • J
    James
    United States United States
    I really liked that the room came with it's own dishes so I wouldn't have to go buy some for the short time I stayed at the hotel and that it came with a dishwasher.
  • Timothy
    United States United States
    Great location just a couple minutes from downtown very friendly staff and everything was in perfect order
  • Manning
    United States United States
    The breakfast was ok. Not great but definitely not the worst we have had. Everything seemed updated and in working order. The staff always spoke to us and seemed very friendly. We definitely will stay here again in the future.
  • Gayle
    United States United States
    I was expecting the property to not match the photos. I was expecting the property to not be worth the value and also for there to be a catch in our stay or of what to expect when we arrived but there wasn’t any. Our stay was quite peaceful &...
  • Yamila
    United States United States
    The staffs very friendly , and the room very confortable
  • Bryden
    United States United States
    The breakfast was great, the room was huge. Beds and pillows were very comfortable. Staff was excellent, took great care to ensure we had everything we needed.

Hotel surroundings

Facilities of MainStay Suites Gatlinburg Downtown Area
Great facilities! Review score, 9.1

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Lift
  • Tea/coffee maker in all rooms

Bathroom

  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Alarm clock

Outdoors

  • Outdoor furniture

Kitchen

  • Toaster
  • Kitchenware
  • Kitchen
  • Dishwasher
  • Microwave

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
No internet access available.

Parking
Free private parking is possible on site (reservation is needed).

  • Accessible parking

Services

  • Shared lounge/TV area
  • Wake-up service
  • Fax/photocopying
  • Laundry
    Additional charge
  • Business centre
  • 24-hour front desk

Safety & security

  • Smoke alarms

General

  • Designated smoking area
  • Air conditioning
  • Lift
  • Heating
  • Ironing facilities
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • English

House rules
MainStay Suites Gatlinburg Downtown Area takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.