You might be eligible for a Genius discount at The Prince Kitano New York. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Reliable info:
Guests say the description and photos for this property are accurate.

This Japanese-style hotel is located 500 metres from Grand Central Station and features a rotating repertoire of gallery pieces in the lobby. There are 2 on-site restaurants. Kitano New York features rooms with flat-screen TVs, iPod docking stations and a work desk. Free Japanese green tea and dressing gowns and slippers are provided. Hakubai Restaurant at the New York Kitano serves gourmet Japanese cuisine for lunch and dinner. Guests can also have American and European dishes at Jazz at The Kitano Restaurant. In the evening, the Bar Lounge serves a full selection of cocktails. Available services at the Kitano include car rental, a tour desk, foreign currency exchange and a gift shop. The hotel also features a fitness centre, laundry facilities and dry cleaning. The Empire State Building is 645 metres from the Kitano Manhattan.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in New York, this hotel has an excellent location score of 9.4

Private parking available

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 223 reviews from the past 12 months.
Guests loved the accommodation's prime <b>location</b> near Grand Central, making it convenient for exploring NYC. The rooms were praised for their comfort and <b>cleanliness</b>, with many appreciating the spaciousness. The staff received high marks for their helpfulness. However, some guests noted the WiFi was not complimentary.
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Categories:

Staff
9.2
Facilities
8.4
Cleanliness
9.1
Comfort
9.1
Value for money
7.9
Location
9.4
Free WiFi
8.1
High score for New York

Select topics to read reviews:

Guests who stayed here loved

  • Midoriko
    United Kingdom United Kingdom
    The room was spacious and had a nice city view. Also, the location was great but quiet.
  • Kevin
    Switzerland Switzerland
    A great location and very professional staff. Whether in the lobby, the bar, or during breakfast my every wish was attended to with haste and a smile. The Hakubai is amazing!
  • Tara
    United Kingdom United Kingdom
    Very helpful front desk and manager, room was kept very clean with a daily service. Nice size room, good storage and a view of the Empire State Building!
  • Bhavesh
    United Kingdom United Kingdom
    The room and location was amazing. Walking distance from all the main sites
  • Thiago
    Brazil Brazil
    Bedroom, assistance, cordiality, information, quick reponse for requirements
  • Warren
    Bermuda Bermuda
    Ease of check in, communication, cleanliness, size of room and Japanese toilet! Extremely quiet and highly recommended. Only minutes walk from GCT.
  • Alice
    Switzerland Switzerland
    Comfortable, clean rooms and helpful staff. The location is very central, very near Grand Central Terminal.
  • Lynn
    United Kingdom United Kingdom
    Central hotel, comfortable rooms and helpful staff
  • Janos
    Hungary Hungary
    The hotel’s location is very good, few steps from main turist attractions. The room was clean (European sence) and comfortable. The staff was very nice and helpful.
  • Olteanu
    Romania Romania
    Good location, very clean, comfortable, nice personnel.

Hotel surroundings

Restaurants
2 restaurants on site

  • Hillside Cafe
    • Cuisine
      American
    • Open for
      Breakfast • Lunch
    • Ambiance
      Family friendly • Modern
  • hakubai
    • Cuisine
      Japanese
    • Open for
      Dinner
    • Ambiance
      Traditional

Facilities of The Prince Kitano New York
Great facilities! Review score, 8.4

Most popular facilities

  • Free WiFi
  • Private parking
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Activities

  • Happy hour
    Additional charge

Living Area

  • Desk

Media & Technology

  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in the rooms and is free of charge.

Parking
Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Valet parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Wellness

  • Fitness centre

Languages spoken

  • English
  • Spanish
  • French
  • Japanese

House rules
The Prince Kitano New York takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$350 is required on arrival. That's about HK$ 2,721. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children older than 1 year are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
US$50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of US$350 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.