You might be eligible for a Genius discount at Eliana Ruby Hotel & Travel. To check if a Genius discount is available for your selected dates sign in.

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Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided. Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car. Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided. Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience. Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.7

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 large double beds
1 large double bed
2 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.1
Cleanliness
9.4
Comfort
9.3
Value for money
9.4
Location
9.7
Free WiFi
9.3
High score for Hanoi
Select topics to read reviews:

Guests who stayed here loved

  • Olga
    Poland Poland
    Very friendly and professional staff. Hotel is clean, cheap, in good location. Breakfast is ok.
  • Thianthing
    Malaysia Malaysia
    Jessica, Rudy and all staffs are kind and friendly.
  • Denis
    United Kingdom United Kingdom
    We had an amazing stay at a hotel in the Eliana Ruby Hotel. The location was perfect—right in the middle of all the action, with great food and shops nearby, right in the heart of Hanoi. The room was clean and cozy. The staff were incredibly...
  • Mr
    Australia Australia
    Breakfast was great and the staff were very friendly and accommodating. The room was comfortable and great for our short stay. Location was also perfect.
  • Amy
    Australia Australia
    The room was nice and clean, and it was in a great location, on a back alley so not too noisy. Breakfast was delicious and the staff were friendly also.
  • Niklas
    Germany Germany
    The Hotel is located in a side street in Hanoi old town. Therefore, you can reach all attractions by walking while it is very quite around the Hotel. The beautiful rooms are very clean, the breakfast is delicious and the staff is friendly....
  • Truong
    Australia Australia
    Location! So close to the main streets and attractions, the staff is so lovely. Especially the GM, she helped us with cruise booking last minute.
  • Oliver
    United Kingdom United Kingdom
    The staff were lovely, Anna at the front desk was very helpful and friendly, she let us use a room for showering and rest before our flight at 2AM, Daisy at breakfast will make sure you are full and take care of you like a mother, highly recommend
  • Leal
    Australia Australia
    I had a wonderful stay at Eliana Ruby. The hotel is a cozy boutique hotel perfectly located in the old town and walking distance from central Hanoi attractions and restaurants etc. Jessica on the travel desk was extremely helpful in organising day...
  • Priyanka
    Australia Australia
    Room 502 - helpful and friendly staff (from front desk to housekeeping). The restaurant staff (especially Daisy and the chef) are worth mentioning separately because of their warm hospitality. They even packed us breakfast when we checked out...

Hotel surroundings

Restaurants
1 restaurant on site

  • Nhà hàng #1
    • Cuisine
      American
    • Open for
      Breakfast
    • Dietary options
      Vegetarian

Facilities of Eliana Ruby Hotel & Travel
Great facilities! Review score, 9.1

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Lift

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Languages spoken

  • English
  • Vietnamese

House rules
Eliana Ruby Hotel & Travel takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
VND 240,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
VND 240,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Eliana Ruby Hotel & Travel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.