Get the celebrity treatment with world-class service at Sheraton Hai Phong

Reliable info:
Guests say the description and photos for this property are very accurate.

Situated in Hai Phong, 3 km from Hai Phong Opera House, Sheraton Hai Phong features accommodation with a fitness centre, free private parking, a restaurant and a bar. Among the facilities at this property are an ATM and a business centre, along with free WiFi throughout the property. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a safety deposit box, a TV and a private bathroom with a shower. The rooms have a wardrobe. The daily breakfast offers buffet, continental or American options. Sheraton Hai Phong offers 5-star accommodation with an indoor pool, sauna and hot tub. Vincom Plaza Ngo Quyen is 3.6 km from the accommodation, while Tuan Chau Harbour is 45 km from the property. Cat Bi International Airport is 10 km away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.8
Cleanliness
9.1
Comfort
9.1
Value for money
8.3
Location
8.5
Free WiFi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Michelle
    Netherlands Netherlands
    The room was great, big, clean and a really good bed! The staff was more than great, the food was amazing. They even gif us a free late check out. Everything was beyond perfect.
  • Lee
    China China
    Its quiet and safe to stay . Hotel location is good . Very near to walk to Vinhome Haiphong for food and drinks.
  • Q
    Quynh
    Australia Australia
    Excellent customer service. Fantastic room cleanliness and bedding. Warm welcome from staffs.
  • Elsasiew
    Singapore Singapore
    Room is big and clean. Staff friendly and helpful. Nice buffet breakfast.
  • Mylinh
    United Kingdom United Kingdom
    The room was so spacious alongside with the bathroom. Everyone was so welcoming throughout the stay, and it’s a good location to be in
  • Hanh
    Vietnam Vietnam
    A modern and conveniently located hotel in Hai Phong, only 5-min drive from the city center. The room was clean, well facilitated with everything we needed. The indoor pool was a bit small but clean and not very crowded on the weekend. Staff were...
  • Yeh
    China China
    breakfast varies. not crowded. room is spacious and quiet.
  • Nguyen
    Vietnam Vietnam
    Bữa sáng tuyệt vời; Bên cạnh đó, tôi đã lựa chọn phòng nghỉ + gói ăn trưa với mức giá hợp lý, bữa trưa rất ngon, vượt trên mong đợi. Một ngày rất nắng với bữa trưa 5 sao là lựa chọn thật sự đúng đắn
  • Rowan
    Netherlands Netherlands
    De kamer was geweldig, het eten in het restaurant was ook erg goed. Heel erg tevreden!
  • Van
    Vietnam Vietnam
    Clean, perfect management from western manager team

Hotel surroundings

Restaurants
2 restaurants on site

  • Harbor Restaurant
    • Cuisine
      Vietnamese • International
  • Yi Ling Ling
    • Cuisine
      Cantonese

Facilities of Sheraton Hai Phong
Great facilities! Review score, 8.8

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle (free)
  • Spa and wellness centre
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet

View

  • City view
  • View

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Indoor swimming pool
Free!

  • Open all year
  • Pool with view
  • Pool/beach towels
  • Pool bar

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Vietnamese
  • Chinese

House rules
Sheraton Hai Phong takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of VND 3,000,000 is required on arrival. That's about HK$ 919. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
VND 1,270,500 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Hai Phong in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of VND 3,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.