Get the celebrity treatment with world-class service at Palazzo Hotel

Featuring a manicured Tuscan-style garden and a large outdoor pool with a relaxing area, this luxurious 5-style hotel is situated in the peaceful area of Fourways Johannesburg. It offers air-conditioned rooms with free Wi-Fi and DVD player. All rooms at the Palazzo Montecasino Hotel are elegant and decorated with warm colours and stylish furniture. Each comes with a seating area, flat-screen satellite TV and a spacious bathroom with free toiletries. You can visit the on-site fitness centre and spa facilities, where Thai massages can be arranged. Bowling alley and an on-site casino are available on site. Front desk staff is at your disposal 24 hours a day. Breakfast is served every morning in the Palazzo’s restaurant, the Medeo, which offers Italian dishes with French and African influences. Light snacks are available in the pool recreational area. Palazzo Montecasino is situated within 15 minutes from Sandton Business Centre. Lanseria International Airport is a 20-minute drive away and O.R Tambo Airport is a 40-minute trip from the hotel.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Tsogo Sun Gaming
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Buffet, Breakfast to go

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
3 extra-large double beds
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 211 reviews from the past 12 months.
Guests commended the Palazzo Hotel's exceptional staff and prime <b>location</b> near Monte Casino. <b>Breakfast</b> received praise for its variety, though some found it below expectations. The <b>pool</b> was a highlight, while <b>room comfort</b> had mixed reviews. Room soundproofing was a concern for some guests.
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Categories:

Staff
9.0
Facilities
8.9
Cleanliness
9.1
Comfort
9.1
Value for money
8.3
Location
9.2
Free WiFi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Steve
    United Kingdom United Kingdom
    Lovely room with a courtyard and seating. Great ambience and decor. Staff very friendly. Close to casino. Great gardens and pool.
  • Tonya
    South Africa South Africa
    Great rooms. Beds very comfortable and curtains the best ever.
  • M
    Mcgurk
    United Kingdom United Kingdom
    Everything was perfect apart from the poolside food very poor. Also had to wait until 5 to check in but the hotel staff apologised and gave me a small bottle of Prosecco to make up for this.
  • Joanne
    South Africa South Africa
    Loved the "royal" feeling of the decor. Loved the fact that they have the whole top floor of smoking rooms, something that one NEVER comes across! Gardens are just stunning. So easy to get to the casino and restaurants section, either via a...
  • Ibrahim
    Romania Romania
    First and foremost, the staff. They were very kind and attentive to details. The location is great, restaurant is also great, I liked the food in general, steaks are good.
  • Lynette
    South Africa South Africa
    exception place, beautiful decor, pleasant breakfast buffet, clean and peaceful room. we felt as if we where in another country.
  • Julie
    United Kingdom United Kingdom
    Staff so friendly and helpful nothing was too much trouble for the Massages are really good and very good value ( half if not less than in England) really with having one eg a 90 minute massage was £40!!!
  • Jacques
    South Africa South Africa
    Tranquility, beautiful gardens and excellent service
  • Amanda
    South Africa South Africa
    The breakfast was a real treat. reminded me of yesteryears before COVID when things were on standard. it was enjoyable. *****
  • Lineshree
    South Africa South Africa
    Excellent service, beautiful hotel, very clean and good ambiance

Hotel surroundings

Restaurants
1 restaurant on site

  • Medeo Restaurant
    • Cuisine
      Mediterranean
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Palazzo Hotel
Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar

Outdoors

  • Picnic area
  • Outdoor furniture
  • Terrace
  • Garden

Activities

  • Live sport events (broadcast)
    Off-site
  • Live music/performance
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Casino
  • Golf course (within 3 km)
    Additional charge

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Shallow end
  • Swimming pool toys
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Fitness
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • English

House rules
Palazzo Hotel takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 17 years
Extra bed upon request
Free

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubMaestro Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Palazzo Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.