1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Convenient location. Easy to get to, transport was 2 minutes of walk depending on your pace. Cleaners were very friendly, polite & efficient.The room had no fridge.
Negative section of review
Breakfast food wasn't much option. Coffee was bland. Services were slow, took them 30 minutes to serve 2 egg sandwiches & 2 coffees, the cafe wasn't busy. We stayed in room 421. The shower cubicle was a bit outdated, drains were brown and old. The floor bit of the cubicle looks like it's been redone, a very bad job. Beds were rock hard. Staff weren't efficient but got the jobs done. Slow service. No smoking area. Walls are thin, so you can hear from other rooms. When I booked for this room, I didn't get a choice to choose to have a twin single bedroom or a double bedroom. So with my 16 year old son, it was a nightmare they were gonna put us in a double bedroom. We had to pay extra ££ for changing bed sheets & bed for the 12 nights we stayed. I clearly stated that I am with my 16 year old child when I booked the room. Other than that, the cleaners were very lovely and clean.
Positive section of review
Staff at information desk is good for solving problems.such as the porter misled me to queue in wrong line .she could get me on track immediately.
Negative section of review
No enough recommendation for meal locations hv no room services for meal delivery No Mini bar
Positive section of review
Location right next to Ocean Park. Very convenient if you’re visiting Ocean Park.
Negative section of review
The bath tub is too high and slippery.
Positive section of review
The room is relatively big with a nice layout. The view is great.
Negative section of review
The lobby has a strange smell and it wasn't very pleasant.
Positive section of review
The location was perfect and the room was big clean and bright
Negative section of review
The shower pressure was low and didn’t have. Bottle water like last year also the lift is a bit slow even though there were 4 lifts
Positive section of review
Good location, clean. The staff are friendly.
Positive section of review
Room was nice, good localization
Negative section of review
Breakfast
Positive section of review
It was SO clean and comfy.
Negative section of review
None.
Positive section of review
The concierge was amazing!
Negative section of review
Pool closed
Positive section of review
Room Views