1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I stayed here for 3 days and 2 nights. The location is very good, in the shopping area and easy to travel to various tourist attractions. Going up to the room is not difficult. The elevator is close to the road and not scary. You have to tap the key card to enter the accommodation zone and tap to enter the room again. It is safe. The caretaker provides good service. It may be a bit slow because there are few staff. The room may not be new, but the equipment works normally. There is hot water, air conditioning, and a hair dryer. Overall, it is worth the price if you want to stay in this zone.
Positive section of review
Location - was very near to train station. The entrance to station is at the dorr step. A convenience store is just next door. Spaciousness - 6 adults were able to sit together at dining or hall area for chatting, watching TV and having takeaway dinner together. Owner was helpful. They were very responsive in attending to a faulty water heater tank. Repaired immediate the next day when fault was reported the night before. Owner was helpful when asking for recommendations such as location of luggae storage area.
Negative section of review
Preference - have a shower area rather then a bath tub but there is a shower area at another toilet.
Positive section of review
What went well - the location was perfect for my needs as I was performing at the Arts Centre next door. The room was clean and tidy, the shower and toilet great.
Negative section of review
The bed - I realise that perhaps your general customer base are not westerners and locals, but having such hard hard beds was just horrible. I don't think I slept a wink. The mattress was like sleeping on a rock, the pillows needed folded in two to get any comfort and the duvet was threadbare. My husband was so cold he had to put all his clothes on as the duvet offered no warmth. Second, why is no water provided - yes the government might have put in a plastic water bottle ban but you can find an alternative - you are actually selling water in bottles - but not a free bottle - shame and uncompetitive compared to other hotels. Similarly there were no toiletries given (toothbrush etc) - of course no plastic toothbrush was expected but a wooden or bamboo one was. Finally, you are offering a TV with links to Netflix, Disney, Prime but non of the could connect to the service or wifi. How to get my hopes up that there were international options to your tv viewing but actually there weren't. I suggest removing them from the tv menu so people don't try and connect and then are disappointed they aren't there. In comparison, I want to let you know that the weekend before I stayed at a competitor hotel were all of the above exceeded my expectations. The view out the window, Netflix on the TV, warm and comfortable beds, canned water, a bamboo toothbrush were all given. It was sad to see that you can't compare to another hotel in these basic things.
Positive section of review
The staff are helpful and accommodating, from front office, concierge, doorman, restaurant - made our stay very pleasant.
Negative section of review
Not that I didnt like it, but Conrad could update its ambience lighting, especially in the lobby and hallways.
Positive section of review
The location N the layout lil bigger as usually most hk hot very narrow n small,this size was gd
Negative section of review
They do not have e toiletries
Positive section of review
The hotel is right in the middle of everything. Everything very close from the this place.
Negative section of review
The carpet can be better
Positive section of review
Bed was super comfy We had a tower room with harbour view The view was amazing !!!
Negative section of review
Bath tub with over head shower in room was difficult to get out off I slipped and bashed the inner part of my leg which resulted in a really painful bruise, would not recommend for older people it was really dangerous The location was probably a bit too far out for us we walked to Avenue of stars which took us around 40-50 mins We got Ubers everywhere which were very easy We found the local red cab drivers to be incredibly rude and most of the time they just shut the doors on us because they didn’t want to drive to the location we wanted to go to. The pool was closed which was annoying as I picked this hotel because of the pool.
Positive section of review
Staffs & rooms are friendly & helpful towards guests.
Negative section of review
Location & lack of super mart as the restaurant are way too expensive.
Positive section of review
Very clean and good price
Positive section of review
Location
Negative section of review
It is old, the tv does not work