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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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Positive section of review
Hotel in a very good position for visiting Hong Kong and Kowloon, very close to Mtr and in a district with lots of pubs and restaurants aimed at Westerners. Room size bigger than HK average, comfortable and clean. The room was facing the street, but noise insulation was very good and barely heard music and loud speaking from outside.
Negative section of review
Minor gripe I have is that opening hours for the pool were a bit restrictive.
Positive section of review
Great location. Nice little bar in lobby with friendly bartender. Comfortable beds and nice bathroom.
Negative section of review
Having booked the hotel in September I was given a very small and poky room right next to service lift at end of a corridor. This was not the room I reserved at time of booking. Was then offered to switch to a different room (twin room) and offer to have a double room as per booking the following day. When discussing my disappointment at reception I was informed that they were “very busy” and I had no other.option for first night. This was not an acceptable excuse as I was not a walk in at the last minute. The hotel needs to improve room allocation process. Not the best welcome!
Positive section of review
Excellent Location. Short walk from train station ans shopping mall. Newly renovated
Negative section of review
Window facing construction site
Positive section of review
Location, friendly and efficient service, good room and facilities.
Negative section of review
Pool was closed for some days, the live music was good but a bit loud for having a normal conversation.
Positive section of review
This is a wonderfully located hotel. Very clean and friendly staff.
Positive section of review
Friendly staff and the hotel was nice and clean.
Negative section of review
Location was in the middle of no where i.e between Wan Chai and Central, so there are walking required.
Positive section of review
Location near eateries.
Negative section of review
Hotel is old and not well maintained. Aircon in the room is too strong despite of the lowest fan speed. Not good in Jan.
Positive section of review
Walk from the airport
Negative section of review
Swimming pool was closed all morning when they had promised the day before it would open at 8am.
Positive section of review
Nothing really.
Negative section of review
It was pretty outdated and did not feel clean at all. Staff were not too nice either or welcoming
Positive section of review
Location