1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What a wonderful stay. We booked a premier club Room which included a fantastic Breakfast at the 41th floor, free afternoon tea & Snacks, and free Apéro. Elma which has been working at the Cluplounge and the Restaurant is a fantastic host. The view from the 41th floor and the Room was amazing. The Room was very comfy and spotless clean, due to the fantastic Housekeeping. All employees where extremely friendly and professional. The Location is only 4 minutes walk to MTR, Bus & Tramstop Fortress Hill. It was a great experience staying in your Hotel, and we loved Hongkong very much. It's such a clean and well organized City. Public transportation is outstanding. We will be back for sure and will be staying at the Harbour Grand again.
Negative section of review
There is Nothing.
Positive section of review
A wonderful airport hotel with good facilities. A bot too expensive at restaurants and for a room but I think in line with other hotels attached to terminals. Breakfast was way better this year than last year, but I think that was because I arrived at a far less busy time
Negative section of review
Car hire drivers regularly beeping horns throughout the night. Their new pickup location is backed on to the hotel level 3. We were on 5 and disturbed by drivers. Not much the hotel can do about that though, maybe a letter to the airport management to have drivers warned about and better control by staff at that location.
Positive section of review
The staff was very friendly, and the price was great for Hong Kong. The room size was compact, but I had my own bathroom and did not have to share. I think it is a great deal for Hong Kong.
Negative section of review
You get what you pay for, for this price you cannot expect a 5 stars. It is a nice small room with space for the bed and little more, and a compact bathroom with showr. I think it is great.
Positive section of review
The hotel is very new so everything is new ish. Good gym. Nice comfortable bed.
Negative section of review
No decent bar. Everything seems to shut quite early. They have many lifts but they are quite spread out and in a curve so sometimes you couldn’t see which lift was available. May be they number the lifts and flash the number (s) available.
Positive section of review
Metro system was really good, the place where we stayed was cool.
Negative section of review
Few streets were dirty, n over crowded.
Positive section of review
A guy staff at reception is very helpful and good English speaker
Positive section of review
New and clean, polite staff. Cleaning staff cleans diligently
Negative section of review
Pillow and mattress can be improved .
Positive section of review
Great location. Loved having a restaurant in the complex
Negative section of review
NA
Positive section of review
Location was good and close to public transport.