1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Problems were rectified immediately. Mainly to do with age and wearing out of things. Eg shower problem/door issue. All sorted kindly and with no fuss. Nice and spacious, lovely views.
Negative section of review
The bed was not as comfortable as I would have liked. Slightly hard. Also although I loved the views the hotel being slightly out of the way made travel a little more awkward. Often not enough space for shuttle to Tsuen Wan. Still we enjoyed it and a walkable distance by the harbour. Breakfast and buffet not the best but adequate for a couple of days.
Positive section of review
Boutique hotel. Staff is helpful. Pool table to use downstair. 2 cafes at hotel exterior. Malls 10 mins walk away, Tuen Mun Town Plaza, V city etc. Room size acceptable.
Negative section of review
Far from city but good for a night stay near the airport if needed.
Positive section of review
Excellent location, easy reach to shops, restaurants, MTR etc. The hotel is situated in a comparative quiet street just off a busy city centre.
Negative section of review
With only a single table and a few chairs in the lobby , it isn't attractive at all, despite the beautiful staircase ( which is blocked all the time) leading to the first floor! Noisy Airco/fan in the room, if turned down, the room became too warm; not enough tea/ coffee supplies, the mini fridge being kept inside the closet was getting hot, had to keep the doors opened all the time so that it's cool enough to keep some drinks at a lower temperature.
Positive section of review
Central location and commfortable room on top floor
Positive section of review
Good location. Breakfast is super. Staff great.
Negative section of review
Room was dirty and smelling with old interiors in the room, and also very small room. Air condition loud. Loud voices coming into the room. I cannot recommend for good relax&sleep.
Positive section of review
Staff helpful, courteous.
Negative section of review
Room booked through Booking.com not as good as room booked directly through hotel staff
Positive section of review
Clean and clear system
Negative section of review
Drain of wash cabin was broken, so I had to drain by glass.
Positive section of review
Great location
Negative section of review
The room is very very small! We chose a 3 person room for 2 people, with 3 would be impossible.
Positive section of review
Excellent.
Negative section of review
All was good. AMAZING!!
Positive section of review
SERVICE
Negative section of review
NOTHING