1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very nice and clean hotel, after visiting tokyo i expected rooms to be a lot smaller but i was suprised! Rooms were decent size, we could have our 2 big suitcases open, our room was cleaned daily, water refilled daily, great value for money
Negative section of review
There wasnt a plug for hair straightener in bathroom and also no plug near the mirror in the room
Positive section of review
Room was extremely comfortable and well equipped. Great location close to public transport, ferries, restaurants and great local markets. Hotel recently refurbished and very clean and welcoming.
Negative section of review
Very limited choice of TV channels. No instructions provided for use of facilities. That said, late in our stay we discovered a QR code for on-line instructions!
Positive section of review
Rooms were large and very comfortable for my family. Service team were great and provided late check out to accommodate our later flight.
Negative section of review
The pool was unavailable to use on the day we stayed, which was something my kids were looking forward to.
Positive section of review
Very average - small, hot on arrival, not very clean and breakfast was wide spread but not the tastiest.
Negative section of review
Dirty carpets, tiny bathroom, hot room on arrival, smell of corridors, average breakfast
Positive section of review
Clean and comfortable room. Decent water pressure. Nice additional security at hotel elevators.
Negative section of review
No breakfast option. No clarity and prior warning that new hotel tax was not included in the booking.com pre-payment.
Positive section of review
Convenient location, partial harbour view room
Negative section of review
Check in process is slow & long queue
Positive section of review
Use recycled materials of bathroom products
Negative section of review
Hygiene and facilities in the room were under conditions, wallpaper got mouldy. That's ridiculous, the sofa is very old, the sound from the AC was crazy loud and the chair over the tower to cover it only. Security is so scary. The stranger knocked on my door to try to scam me in the morning around 8:30am.
Positive section of review
Connection, location
Positive section of review
Nothing
Negative section of review
Too crowded , dirty , avoid it ! Pay more to stay somewhere clean
Positive section of review
Place
Negative section of review
In room no microwave