Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

City Seasons Al Hamra Hotel
- “Best and Friendly Staff , Location and Value for money , Quick checkin and Checkout Specially Mr Habib at receiption as he is very friendly . Rather entire staff if very friendly and helpful including staff at conceirge and Valet Parking staff as well.”
Australia

Meriton Suites Herschel Street, Brisbane
- “The property was very clean, well furnished, and equipped with all the stuff necessary for your stay. The location is directly across from a train station and only 10m walk from central area, which made travel very easy. The room is very spacious and comfortable. Staff were also very helpful, we asked for spare bin bags, and we received them very quickly.”
Brazil

Sooz Hotel Collection
- “The location of the hotel is great. Our room was spacious and with comfortable bed. We liked breakfasts. Stuff was nice and helpfull.”
Canada

Cusheon Lake Resort
- “The host was welcoming and very friendly. There were so many cute little touches, like tiny tinder bundles for the fireplace. One load of wood re-stocked each day. Complimentary kayaks/canoes and water gear to enjoy the lake. Best of all--unexpected that they had a hot tub and newly installed sauna! Full spa experience. We had a lovely time.”
Germany

a&o München Hackerbrücke
- “everything was great room was clean and organized location is very close bed was nice”
Spain

Apartamento DELUX BENIDORM 2
- “Location was amazing and it was very clean”
France

Amadeus Hotel
- “Location, cleanliness, staff and most of all the mattress!”
United Kingdom

The Shutt's Escapes - Tattershall Lakes
- “Comms with owners was excellent, very informative, and the owners are very approachable. The caravan was absolutely spotless, and everything we wanted was there. Hot tub was hot, and clean, as was the surroundings. We were there for a short break before Christmas, and the caravan was decorated appropriately to a high standard.”
Greece

NOHO Boutique , premium living Dikeou 8
- “Perfect for our needs”
Indonesia

Atuh Forest Cottage
- “Really nice place we had a great time! Very friendly and welcoming staff. In the middle of the nature with a great view. No touristic hotspot but a very nice beach close by.”
Italy

L'Aurora Azzurra -Luxury Suites Sorrento coast
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Oakwood Premier Tokyo
- “The rooms were amazing and spacious. Staff so helpful.”
Malaysia

PARKROYAL Penang Resort
- “breakfast excellent choices”
Netherlands

Park Plaza Victoria Amsterdam
- “Prompt and friendly service. Exceptionally clean and well positioned rooms within steps of Amsterdam Central station for ease of arrival and departure. We also found moving around from the hotel each day very easy and the staff helped with tips and advice.”
Poland

ClickTheFlat Palace of Culture View - Apart Rooms
- “The room was very cosy and warm. The location is amazing and the view from the window was breathtaking! The toilet and shower were modern and clean. Perfect choice for a short getaway in Warsaw:)”
Portugal

MyStay - Casa de Tent'tugal
- “Our stay was awesome, exceptionally clean bed sheets, good furniture, heating (it's important during the winter time), hospitable hosts, tasty breakfasts and compliments.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Thavorn Palm Beach Resort Phuket
- “We loved absolutely everything with our stay.”
Turkey

Taksim Lagirio Residence
- “I absolutely loved living in this apartment. The location is awesome. The management team,especially (Omer)was Super friendly and always quick to help. Highly recommend this place for anyone looking for a fantastic living experience!”
United States

6MiL Big City Views West Hollywood Hills Villa 4BR
- “The house was cozy, clean, and well-located, making it easy to explore the area. The host’s attention to detail made our stay extra special.”

Recent reviews

From HK$ 167
Hi Backpackers (Hong Kong Hostel Group)
Hong Kong, Hong Kong

Average review score: 8.5
- Positive section of review
  
  the staff is very helpfull since the begining, amy directly chat by email and offering help to directing me to thw hostel, when i arrive in the morning the man(srry, haven't asked his name), ao helpfull allow me shower since i just arrive and need to meet friend while that time isn't check in time yet, and the staff name dann even wait me come back around 11 pm, since i haven't check in. totally 10 out of 10. good job on what you are doing guys. keep on the good work. oh ya i got upgrade because of my room is full 😊
- Negative section of review
  
  i don't like my time was to short there 😁 otherwise i can talk and hang with them more
Reviewed: 16 January 2025 Stayed in January 2025

Agus Indonesia
From HK$ 170
Timehouse Hong Kong Hostel Group
Hong Kong, Hong Kong

Average review score: 7.6
- Positive section of review
  
  The landlady might not be fluent in english but she is very accommodating and assisted us in all possible ways. Since space in Hong Kong is very expensive, it is understandable that the room is small but it is enough for me and my friend as we stayed there comfortably in affordable price, the location of the hostel is accessible to almost everything including the MTR, bus stops and shopping area. This is a really great place to stay if you are just a simple backpacker and wanted to explore Hong Kong.
- Negative section of review
  
  None.
Reviewed: 16 January 2025 Stayed in November 2024

Jelly Philippines
From HK$ 959
The Kowloon Hotel
Hong Kong, Hong Kong

Average review score: 7.5
- Positive section of review
  
  Location is perfect! MTR is just beside hotel, make travelling around easy. Many shops nearby with choices of local eatery, bakery and bank ATM. Macdonald also walking distance thus hotel breakfast not needed, we are spoilt by choices.
- Negative section of review
  
  The toilet is small and shower head keep dropping from holder. Bathing n washing hair is difficult.
Reviewed: 17 January 2025 Stayed in January 2025

Rebecca Singapore
From HK$ 800
City Oasis Guesthouse
Hong Kong, Hong Kong

Average review score: 8.7
- Positive section of review
  
  A clean place to stay in a quiet area. Excellent communication from the owner.
- Negative section of review
  
  Nothing, all good.
Reviewed: 17 January 2025 Stayed in January 2025

Justine Australia
From HK$ 295
Good Fortune Inn
Hong Kong, Hong Kong

Average review score: 8.9
- Positive section of review
  
  The managers were very helpful and went out of their way to help.
Reviewed: 17 January 2025 Stayed in January 2025

Sarah Australia
From HK$ 750
Prudential Hotel
Hong Kong, Hong Kong

Average review score: 7.4
- Positive section of review
  
  Location was great and cleaning staff were friendly.
- Negative section of review
  
  Rooms seem dated. Carpets are old and very dirty. No outlets by the nightstands and only outlets at the desk which made charging the phone challenging. Only partial glass in the tub so taking a shower causes water to go everywhere.
Reviewed: 17 January 2025 Stayed in January 2025

Zhi Canada
From HK$ 704
Nina Hotel Tsuen Wan West
Hong Kong, Hong Kong

Average review score: 7.8
- Positive section of review
  
  Nice view and close to airport and shopping mall
- Negative section of review
  
  Staff are rude and judgmental
Reviewed: 17 January 2025 Stayed in December 2024

Weiming China
From HK$ 660
Nina Hotel Causeway Bay
Hong Kong, Hong Kong

Average review score: 8.3
- Positive section of review
  
  The upgrade to on suite with the city view
- Negative section of review
  
  N/a
Reviewed: 17 January 2025 Stayed in January 2025

Fonny Australia
From HK$ 250
168 Youth Hostel
Hong Kong, Hong Kong

Average review score: 7.7
- Positive section of review
  
  Good location and late checkout!
Reviewed: 17 January 2025 Stayed in January 2025

Cameron United Kingdom
From HK$ 680
Summit View Kowloon
Hong Kong, Hong Kong

Average review score: 7.9
- Positive section of review
  
  The bed is super comfortable
- Negative section of review
  
  The steep walk uphill..1
Reviewed: 17 January 2025 Stayed in January 2025

Tan Singapore

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