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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is centrally located in Hong Kong, with easy access to buses and the metro, making it very convenient to get to from the airport and travel around the city. The room was clean and quiet, ensuring we had a great stay. The staff were very friendly and helpful, accommodating our early arrival and allowing us to leave our luggage before check-in without any issues. Definitely a great place to stay, and I’d choose it again if I ever return to Hong Kong.
Negative section of review
The room didn’t have a fridge, so we had to grab ice from the lobby to have cold drink.
Positive section of review
This apartment has a big space inside, and all facilities are very nice & friendly. The location is very convenient. I just stayed one night but it was impressed about an Italian restaurant & 2 or 3 bars around. It was a wonderful stay in this hotel. I will choose it again if I got to Hongkong.
Negative section of review
Hope I could use Amex card to pay if I booked this apt in the future.
Positive section of review
The staff were super helpful. Breakfast was delicious. Great room and facilities. The rooftop bar and happy hour was amazing. Infinity pool with city view and really nice to unwind after exploring HK
Negative section of review
Nothing
Positive section of review
The female check-in staff was very friendly and helpful. The coffee was good at the hotel cafe
Negative section of review
There is no heater in the room. Max temperature we can set is 25C, but the room temperature kept adjusting back to 21.5C. We were subsequently told by the housekeeping staff that there is no heater in the room and because of the cold weather, the room temperature will self adjust back to 21.5C regardless of whatever temperature we set! Although she provided us with an extra blanket, it was still freezing cold in the room. There was no hand towels in the toilet. No wardrobe. Only 3 miserable hangers were provided. The male server at the hotel cafe was rude! Terrible to experience this in the morning! The MegaBox shopping mall is hopelessly confusing, and there is nothing much given the huge shopping mall. It was really disappointing
Positive section of review
Good amenities in a great location. I enjoyed my stay at this hotel.
Negative section of review
I enjoyed everything about this hotel. The room AC was maybe slightly loud but it didn’t really bother me.
Positive section of review
easy check in and check out, airport shuttle
Negative section of review
Big visible stains on the carpet next to the bed and the toilet stunk like smoke. Also, smelled mouldy.
Positive section of review
Location is good and staff are nice.
Negative section of review
No towers and soaps provided in the bathroom.
Positive section of review
Location, A/C
Negative section of review
N/A
Positive section of review
Breakfast
Negative section of review
nO sauna working
Positive section of review
Location
Negative section of review
Cockroach’s everywhere